Текст страницы
Problem
Possible cause
Solution
EN
The steamer does
not heat up.
The steamer is not plugged
in properly or not switched
on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is
switched on.
The steamer does
not produce any
steam.
The steamer is not plugged
in properly or not switched
on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is
switched on.
The steamer has not
heated up sufficiently.
Let the steamer heat up for
45 seconds (steam-ready
lights up). The steamer is
ready to be used when the
light goes off.
You have not pressed the
steam trigger fully.
Press the steam trigger fully
for a few seconds.
The water level in the water
tank is too low.
Unplug the steamer and refill
the water tank.
The water tank is not in
place.
Insert the water tank
properly.
The steamer has not
heated up sufficiently.
Water droplets drip
from the steamer
head.
Let the steamer heat up for
45 seconds (steam-ready
lights up). The steamer is
ready to be used when the
light goes off.
This is normal.
Water is pumped to
the steamer head to be
converted into steam.
The steamer
produces a pumping
sound/the handle
vibrates.
Refill the water tank.
Water inside the tank has
all been used up.
Water leaks from the
water tank.
Water tank filling door is not
closed properly
Ensure that filling door is
closed properly.
Use only tap, demineralized
or filtered water when filling
up the water tank.
Steam leaves stains
on the garment or
impurities come out
of the steamer head
Apart from tap water, you
have filled other liquids /
additives or descaling
agents into the water tank.
15