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Troubleshooting
Symptom
Remedy
Symptom
Remedy
“NO MUSIC”
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
USB/iPod
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
• Press and hold B SRC to turn off the power. Turn the
power on again for error recovery.
The connected Bluetooth
audio player cannot be
controlled.
“MEMORY FULL”
You have reached the maximum storage limit of your
iPod/iPhone.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit. (Page 4)
“NOT SUPPORT”
The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”
There is no registered device connected/found via
Bluetooth.
Bluetooth®
“ERROR”
Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
Bluetooth pairing cannot
be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 14)
“NO INFO”/“NO DATA”
Bluetooth device cannot get the contact information.
Echo or noise is heard during
a phone conversation.
• Adjust the microphone unit’s position. (Page 13)
• Check the [ECHO CANCEL] setting. (Page 15)
“HF ERROR XX”/
“BT ERROR”
Reset the unit and try the operation again. If this does not
solve the problem, consult your nearest service center.
Bluetooth®
“SWITCHING NG”
The connected phones might not support phone
switching feature.
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Delete the unused registered Bluetooth device from the
unit. (Page 18)
Phone call sound cannot be
heard from the car speakers.
• Press 6 IW during a call to switch between hands-free
and private talk mode. (Page 15)
The Bluetooth connection
between the Bluetooth
device and the unit is
unstable.
Voice calling method is not
successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
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