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Thank You for choosing Braun. We are confident
that you will get excellent service from this product.
Under no circumstances shall the application of this
guarantee give rise to the complete replacement of
the appliance or entitle the consumer to damages.
Braun Household, New Lane, Havant,
Hampshire PO9 2NH
www.braunhousehold.co.uk
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Troubleshooting guide
Problem
Possible cause
Solution
Hand blender does
not operate.
No power
Check appliance is plugged in.
Check the fuse /circuit breaker in your
home.
If none of the above contact Braun
Service.
Hand blender is hot
and does not operate
Device is overheated and overheat
protection is activated
Let the device cool down one hour.
After that time the hand blender is
usable again.
Food is trapped between FPXL bowl
and lid (with Gearbox)
Open the lid (with Gearbox) and remove
food residues
Tool is not inserted into the FPXL bowl
completely
Turn the tool by hand while pressing
down slightly, until it locks in place
Lid (with Gearbox)
cannot be closed
completely
Dicer only: The Dicer is not connected
to the Splash Guard or not connected
correctly
Attach the Dicer to the Splash Guard
before placing the Lid (with Gearbox) in
the FP bowl (observe the symbols for
correct alignment)
Dicer only: The Dicer is blocked by food
residues in the cutting grid
Open the Dicer and remove food from
the grid
Is not connected correctly
Connect correctly
Water in the Lid (with
Gearbox)
Lid (with Gearbox) was accidently
immersed in water or placed in the
dishwasher
Remove rubber plug inside the coupling
for motor part. Drain the water. Replace
the plug. Caution: Water in the lid (with
Geabox) will damage the device. This
described method must therefore not
be used intentionally to place the lid
(with Gearbox) in the dishwasher
Leakage of the affected tool
Contact a Braun service center for
replacement
Water in one of the
tools (Dough tool,
Kneading hook,
Blade or Disc Axle)
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