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FAQ:
A. Account
1. Forgot password
Click “Forgot” on the Thermaltake DPS smart power management website. Enter
the email address you gave when you registered your account. You will then get
an email containing instructions on resetting your password. Click the link in the
email to reset your password.
2. How do I change my account information?
After logging into SPM website successfully, click “Account” → “Settings” →
“Profile” . You may change your personal account information including name,
email address, birthday and temperature settings (default at Celsius) and unit
electricity price.
3. How do I change my password?
Click “Account” → “Settings” → “Password” in the Thermaltake DPS smart
power management website after logging into successfully. You may change your
password by entering the old one first and then entering a new one.
B. Enabling services
1. How do I enable the Thermaltake SPM service?
After you have bought a Thermaltake DPS G series PSU, go to
http://dps.thermaltake.com/, click the option “DPS G PC APP 2.0” under the
“Product” tab.
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