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ThinkPad Ultra Dock
PN: SP40A02135
http://www.lenovo.com/support
Printed in China
download and install designated software updates.
for the transportation.
The following is added to Part 1:
The terms of Part 2 replace or modify terms of Part 1 as specified for a particular
country.
Part 1 - General Terms
Some problems may be resolved with a replacement part that you install yourself
called a “Customer Replaceable Unit” or “CRU.” If so, the Service Provider will
ship the CRU to you for you to install.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of
any data, including confidential information, proprietary information, or personal
information, contained in a product.
This Lenovo Limited Warranty applies only to Lenovo hardware products you
purchased for your own use and not for resale.
Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware
products purchased in EEA countries may be obtained in any EEA country in
which the product has been announced and made available by Lenovo.
Product description
AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR DISCLOSURE OF
YOUR DATA; 3) SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST
PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS.
IN NO CASE SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS,
SUPPLIERS, RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM
ANY CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT
TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
Russia
If your problem cannot be resolved over the telephone; through the application of
software updates or the installation of a CRU, the Service Provider will arrange
for service under the type of warranty service designated for the product under
“Part 3 - Warranty Service Information” below.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty.
The ThinkPad® Ultra Dock can extend the capabilities of your computer by
enabling it to use various optional devices.
The following is added to Part 1:
What this Warranty Covers
Product Service Life
If the Service Provider determines that it is unable to repair your product, the
Service Provider will replace it with one that is at least functionally equivalent.
Use only the power cords and power adapters supplied by the authorized product
manufacturer.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY OR
DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH LENOVO IS
LIABLE UNDER LAW.
The product service life is four (4) years from the original date of purchase.
Part 3 - Warranty Service Information
If the Service Provider determines that it is unable to either repair or replace your
product, your sole remedy under this Limited Warranty is to return the product to
your place of purchase or to Lenovo for a refund of your purchase price.
Use only an UL Listed Power Supply, rated 20 Vdc 4.5A (90W AC Adapter),
20 Vdc 6.75A (135W AC Adapter), 20 Vdc 8.5A (170W AC Adapter), or
equivalent.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Replacement Products and Parts
Your Other Rights
Country or
Type of
Warranty
Product Type
Region of
Warranty
Period
Purchase
Service
Lenovo warrants that each Lenovo hardware product that you purchase is free
from defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of purchase
as shown on your sales receipt or invoice or as may be otherwise specified by
Lenovo. The warranty period and type of warranty service that apply to your
product are as specified in “Part 3 - Warranty Service Information” below. This
warranty only applies to products in the country or region of purchase.
ThinkPad Ultra
Worldwide
1 year
1, 4
Dock
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY
REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES,
SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY
OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND
REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF
LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2)
LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL,
INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL
LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR
SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE
AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT
PAID FOR THE PRODUCT.
WARNING:
Do not carry your computer when it is connected to the dock.
When you use the dock, put it on a flat surface such as a desk.
Do not let the dock remain in contact with your hands, your lap, or any
other poart of your body.
If required, the Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service.
Service and Support
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement product or
part shall be warranted for the balance of the period remaining on the original
product.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE
OTHER RIGHTS ACCORDING TO THE APPLICABLE LAWS OF YOUR
STATE OR JURISDICTION. YOU MAY ALSO HAVE OTHER RIGHTS UNDER
A WRITTEN AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY
AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS
UNDER LAWS OR REGULATIONS GOVERNING THE SALE OF CONSUMER
GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY OR
DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH LENOVO IS
LIABLE UNDER LAW.
Use of Personal Contact Information
Scheduling of service will depend upon the time of your call, parts availability,
and other factors.
Part 2 - Country-specific Terms
The following replaces the same section in Part 1:
Types of Warranty Service
Australia
Your Other Rights:
The following information describes the technical support that is available for
your product, during the warranty period or throughout the life of your product.
Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty
terms.
1. Customer Replaceable Unit (“CRU”) Service
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION
AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. AS SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY,
THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.
“Lenovo” means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394
411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW,
2067. Telephone: +61 2 8003 8200. Email: lensyd_au@lenovo.com
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO HAVE
OTHER RIGHTS AT LAW, INCLUDING UNDER THE AUSTRALIAN
CONSUMER LAW.
How to Obtain Warranty Service
The following replaces the same section in Part 1:
What this Warranty Covers:
NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS OR RIGHTS
AT LAW, INCLUDING RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY
CONTRACT.
If you purchased Lenovo services, refer to the following terms and conditions for
detailed information:
For Lenovo Warranty Service Upgrades or Extensions, go to:
http://support.lenovo.com/lwsu
For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps
If you obtain service under this warranty, you authorize Lenovo to store, use and
process information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo may use
this information to perform service under this warranty. We may contact you to
inquire about your satisfaction with our warranty service or to notify you about
any product recalls or safety issues. In accomplishing these purposes, you
authorize Lenovo to transfer your information to any country where we do
business and to provide it to entities acting on our behalf. We may also disclose it
where required by law. Lenovo’s privacy policy is available at www.lenovo.com/.
What this Warranty Does not Cover
Online technical support
If the product does not function as warranted during the warranty period, you
may obtain warranty service by contacting Lenovo or a Lenovo approved Service
Provider. A list of approved Service Providers and their telephone numbers is
available at:
www.lenovo.com/support/phone.
This warranty does not cover the following:
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
● Uninterrupted or error-free operation of a product.
● Loss of, or damage to, your data by a product.
For example, our products come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the products repaired or replaced if the
products fail to be of acceptable quality and the failure does not amount to a
major failure.
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for information specific to your
location.
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use and conditions during
the warranty period. If the product fails due to a covered defect during the
warranty period, Lenovo will provide you a remedy under this Limited Warranty.
The warranty period for the product starts on the original date of purchase
specified on your sales receipt or invoice unless Lenovo informs you otherwise in
writing. The warranty period and type of warranty service that apply to your
product are set forth below in Part 3 - Warranty Service Information.
New Zealand
Customer Responsibilities for Warranty Service
● Any software programs, whether provided with the product or installed
subsequently.
Product replacement assistance or exchange of defective components also is
available during the warranty period. In addition, if your option is installed in a
Lenovo computer, you might be entitled to service at your location. A Lenovo
technical support representative can help you determine the best alternative.
The following is added to the same section in Part 1:
Before warranty service is provided, you must take the following steps:
Use of Personal Information:
Telephone technical support
● Follow the service request procedures specified by the Service Provider.
THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO YOUR
RIGHTS AND REMEDIES AT LAW, INCLUDING THOSE UNDER THE
AUSTRALIAN CONSUMER LAW.
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request. CRUs
that are easily installed by you are called “Self-service CRUs”. “Optional-service
CRUs” are CRUs that may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a Service Provider
install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs
would be installed for you. You may find a list of CRUs and their designation in
the publication that was shipped with your product or at www.lenovo.com/CRUs.
The requirement to return a defective CRU, if any, will be specified in the
instructions shipped with a replacement CRU. When return is required: 1) return
instructions, a prepaid return shipping label, and a container will be included with
the replacement CRU; and 2) you may be charged for the replacement CRU if
the Service Provider does not receive the defective CRU from you within thirty
(30) days of your receipt of the replacement CRU.
The following replaces the same section in Part 1:
● Backup or secure all programs and data contained in the product.
2. On-site Service
● Failure or damage resulting from misuse, abuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, improper maintenance, or use not in accordance with product
information materials.
Replacement Products and Parts:
● Provide the Service Provider with all system keys or passwords.
● Damage caused by a non-authorized service provider.
Installation and configuration support through the Customer Support Center will
be available until 90 days after the option has been withdrawn from marketing.
After that time, the support is canceled, or made available for a fee, at Lenovo’s
discretion. Additional support is also available for a nominal fee.
● Provide the Service Provider with sufficient, free, and safe access to your
facilities to perform service.
● Failure of, or damage caused by, any third party products, including those
that Lenovo may provide or integrate into the Lenovo product at your request.
Lenovo will not be able to perform our service under this warranty if you refuse to
provide your information or do not wish us to transfer your information to our
agent or contractor. You have the right to access your personal information and
request correction of any errors in it pursuant to the Privacy Act 1993 by
contacting Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411.
Address: Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW, 2067.
Telephone: 61 2 8003 8200. Email: lensyd_au@lenovo.com
Under On-Site Service, a Service Provider will either repair or exchange the
product at your location. You must provide a suitable working area to allow
disassembly and reassembly of the product. Some repairs may need to be
completed at a service center. If so, the Service Provider will send the product to
the service center at its expense.
3. Courier or Depot Service
● Any technical or other support, such as assistance with “how-to” questions
and those regarding product set-up and installation.
Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines, Vietnam and
Sri Lanka
Before contacting a Lenovo technical support representative, please have the
following information available: option name and number, proof of purchase,
computer manufacturer, model, serial number and manual, the exact wording of
any error message, description of the problem, and the hardware and software
configuration information for your system.
The following is added to Part 1:
● Products or parts with an altered identification label or from which the
identification label has been removed.
Your technical support representative might want to walk you through the
problem while you are at your computer during the call.
Dispute Resolution
Limitation of Liability
● Remove all data, including confidential information, proprietary information
and personal information, from the product or, if you are unable to remove
any such information, modify the information to prevent its access by
another party or so that it is not personal data under applicable law. The
Service Provider shall not be responsible for the loss or disclosure of any
data, including confidential information, proprietary information, or personal
information, on a product returned or accessed for warranty service.
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement product or
part shall be warranted for the balance of the period remaining on the original
product. Products and parts presented for repair may be replaced by refurbished
products or parts of the same type rather than being repaired. Refurbished parts
may be used to repair the product; and repair of the product may result in loss of
data, if the product is capable of retaining user-generated data.
Under Courier or Depot Service, your product will be repaired or exchanged at a
designated service center, with shipping at the expense of the Service Provider.
You are responsible for disconnecting the product and packing it in a shipping
container provided to you to return your product to a designated service center. A
courier will pick up your product and deliver it to the designated service center.
The service center will return the product to you at its expense.
The following is added to the same section in Part 1:
● Remove all features, parts, options, alterations, and attachments not
covered by the warranty.
Lenovo is responsible for loss or damage to your product only while it is in the
Service Provider’s possession or in transit, if the Service Provider is responsible
for the transportation.
4. Customer Carry-In Service
Use of Personal Contact Information:
Telephone numbers are subject to change without notice. The most up-to-date
telephone list for Lenovo Support is always available at
http://www.lenovo.com/support/phone. If the telephone number for your country
or region is not listed, contact your Lenovo reseller or Lenovo marketing
representative.
● Ensure that the product or part is free of any legal restrictions that prevent its
replacement.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of
any data, including confidential information, proprietary information, or personal
information, contained in a product.
● If you are not the owner of a product or part, obtain authorization from the
owner for the Service Provider to provide warranty service.
Lenovo Limited Warranty
Under Customer Carry-In Service, your product will be repaired or exchanged
after you deliver it to a designated service center at your risk and expense. After
the product has been repaired or exchanged, it will be made available to you for
collection. If you fail to collect the product, the Service Provider may dispose of
the product as it sees fit, with no liability to you.
What Your Service Provider Will Do to Correct Problems
L505-0010-02 08/2011
Lenovo will not be able to perform our service under this warranty if you refuse to
provide your information or do not wish us to transfer your information to our
agent or contractor. You have the right to access your personal contact
information and request correction of any errors in it pursuant to the Privacy Act
1988 by contacting Lenovo.
5. Mail-In Service
This Lenovo Limited Warranty consists of the following parts:
The following replaces the same section in Part 1:
When you contact a Service Provider, you must follow the specified problem
determination and resolution procedures.
Part 1 - General Terms
Limitation of Liability:
Disputes arising out of or in connection with this warranty shall be finally settled
by arbitration held in Singapore. This warranty shall be governed, construed and
enforced in accordance with the laws of Singapore, without regard to conflict of
laws. If you acquired the product in India, disputes arising out of or in connection
with this warranty shall be finally settled by arbitration held in Bangalore, India.
Arbitration in Singapore shall be held in accordance with the Arbitration Rules of
Singapore International Arbitration Center (“SIAC Rules”) then in effect.
Arbitration in India shall be held in accordance with the laws of India then in
effect. The arbitration award shall be final and binding on the parties without
appeal. Any award shall be in writing and set forth the findings of fact and the
conclusions of law. All arbitration proceedings, including all documents presented
in such proceedings shall be conducted in the English language. The English
language version of this warranty prevails over any other language version in
such proceedings.
Part 2 - Country-specific Terms
The Service Provider will attempt to diagnose and resolve your problem by
telephone, e-mail or remote assistance. The Service Provider may direct you to
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE FAILURE OF
ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, SHALL
LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE
PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF
INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE
CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT
LIABILITY OR OTHER THEORY OF LIABILITY: 1) THIRD PARTY CLAIMS
Lenovo is responsible for loss or damage to your product only while it is in the
Service Provider’s possession or in transit, if the Service Provider is responsible
Under Mail-In Service, your product will be repaired or exchanged at a
designated service center after you deliver it at your risk and expense. After the
product has been repaired or exchanged, it will be returned to you at Lenovo's
risk and expense, unless the Service Provider specifies otherwise.
European Economic Area (EEA)
Part 3 - Warranty Service Information
Sixth Edition (May 2016)
© Copyright Lenovo 2013, 2016.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.