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X5 User Manual
If your camera can't connect, try the following:
1.
Ensure the camera's firmware is up to date.
2.
Use the official USB-C cable for transfer, as non-official cables may have
compatibility issues.
3.
Make sure the camera is powered on.
File transfer from Insta360 app to Mac
•
iPhone
1.
Connect your iPhone to your Mac.
2.
In the Finder window on your Mac, select your iPhone.
3.
At the top of the Finder window, click Files, then do one of the following:
-Transfer from Mac to iPhone: Create a new folder and name it IMPORT on your
desktop. Drag your files to the IMPORT folder and then into the Insta360 app
folder on your device.
-Transfer from iPhone to Mac: Click the small triangle beside the Insta360 app to
see the DCIM folder, then drag the desired files to a folder on your Mac.
Notes:
a.
The folder must be named IMPORT with capital letters.
b.
You may not be able to see the transfer progress. Please wait for it to finish.
c.
After transferring, restart the Insta360 app on your phone to see the files.
•
Android
1.
Install Android File Transfer on your Mac.
2.
Connect your phone to the Mac and open Android File Transfer.
3.
Find "data > com.arashivision.insta360akiko > files > Insta360OneR >
galleryOriginal".
4.
Browse the files and folders on your Android device, then copy and paste or drag
them to a folder on your Mac.