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TROUBLESHOOTING
• If you experience a problem with your appliance or are concerned that the appliance
is not functioning correctly, you can carry out the following easy checks before calling
for service.
• NOTE: You can find more relevant information in the E-manual.
WARNING
Don’t try to repair the appliance yourself. If the problem persists after you have made
the checks mentioned below, contact a qualified electrician, authorized service
engineer or the shop where you purchased the product.
DANGER
Risk of child entrapment. Before you throw away your old refrigerator or freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily climb inside.
Problem
Possible cause & Solution
Check whether the power cord is plugged into the power outlet
properly.
Appliance is not
working correctly
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
Check that the air outlets are not blocked by food and ensure
food is placed within the appliance to allow sufficient ventilation.
Ensure that the door can be fully closed.
A layer of frost
occurs in the
compartment
Temperature
inside is too warm
You may have left the doors open too long or too frequently; or
the doors are kept open by some obstacle; or the appliance is
located with insufficient clearance at the sides, back and top.
Unable to connect
appliance to Wi-Fi
network
The Wi-Fi password was entered incorrectly, or the network could
not be found.
For specific network configuration operations, please refer to the
electronic manual.
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