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TROUBLESHOOTING
FILTER REPLACEMENT HEPA FILTER / DEODORIZING FILTER
LIFE OF FILTERS
Before contact for service, review the troubleshooting chart below to make sure that the problem is not a unit malfunction.
SYMPTOM
REMEDY (the following are not due to a malfunction)
Remove the dust on the HEPA Filter and
Deodorizing Filter.
Odor and smoke persists.
• Check the filters. If they appear to be extremely dirty, clean or replace them.
(Ref. E-15)
CAUTION
• Do not wash the filters. Do not expose to sunlight.
• The air may have been dirty when the unit was plugged in. Unplug the unit, wait
one minute, and then plug the unit in again.
The Cleanliness Monitor is blue
even when the air is not clean.
HEPA FILTER
Tag
• Dirty or clogged dust(sensitive) sensor openings interfere with sensor operation.
Gently clean the sensor filter or the back panel. (Ref. E-13).
The Cleanliness Monitor light is
red even when the air is clean.
Filter life varies depending on the room environment,
usage conditions, and location of the unit.
Lifespan of HEPA filter and Deodorizing filter and
replacement suggestions are based on purifying
a room in which 5 cigarettes are smoked per day and
the unit's dust collection and deodorizing performance
has declined to half the level of a new filter.
We recommend replacing the filter more frequently if
the unit is used in conditions significantly more severe
than a normal household.
• The unit may make clicking or ticking sounds when it is generating ions.
The unit makes a clicking or
ticking sound.
•HEPA Filter
About 10 years after opening
•Deodorizing Filter About 10 years after opening
•Humidifying Filter About 10 years after opening
Maintain only the tagged
surface. Do not clean up
the opposite surface. The
filter is fragile, so be careful
not to apply too much
pressure.
Air discharged from the unit
has an odor.
DEODORIZING FILTER
• Check to see if the filters are extremely dirty.
• Clean or replace the filters. (Ref. E-13, E-14, E-15)
• Use only fresh tap water. Using other water sources risks the growth of mold,
fungi, or bacteria.
Replacement Filter Model
Consult your dealer when purchasing a replacement
filter.
The unit does not operate when
cigarette smoke is in the air.
Replacement
Filter
KC-G61R
KC-G51R
KC-G41R
ENGLISH
Both surfaces can be
maintained.
The filter may be broken
if being too much power
is applied on it, so please
handle it with care.
• Make sure the unit is installed in a location in which the sensors can detect
cigarette smoke.
• Check to see if the dust(sensitive) sensor openings are blocked or clogged. If
they are blocked or clogged, clean the sensor filter or the back panel.
(Ref. E-13)
HEPA Filter
(1 unit)
FZ-D60HFE
FZ-D40HFE
FZ-D40HFE
• Whenever after performing maintenance or replacing the filters, connect the
power cord to an outlet and then press the Filter Reset Button. (Ref. E-13)
The FILTER RESET Indicator
Light is on.
Deodorizing
Filter(1 unit)
FZ-G60DFE
FZ-G40DFE
FZ-G40DFE
Humidifying
The Front Display is turned off.
• When Light control is set to "Auto", the light automatically turns off when the
room is dark. Moreover, when Light control is set to "Turn off", the light is always
off. If you do not want the light to be off, set Light control to the "Darker" setting.
(Ref. E-11)
Filter(1 unit)
FZ-G60MFE
FZ-G60MFE
FZ-G60MFE
Some odors absorbed by the filters will break down over time,
causing additional odors. Depending on usage conditions, and
especially if the unit is used in environments significantly more
severe than a normal household, these odors may become
noticeable sooner than expected.
Replace the filter in those cases or if dust is unable to be
removed after maintenance.
How to install the Float and the Tray Panel
The Humidify Light on the
Front Display does not light up
when the tank is empty.
• The room has reached the appropriate level of humidity and has stopped
humidifying.
• Check the styrofoam float for impurities. Clean the Humidifying Tray. Make sure
that the unit is on a level surface. (Ref. E-14)
Shaft (white)*
Tray Panel
KC-G61R
Filter Frame (white)*
• Check to see if the Humidifying Tray and Water Tank are correctly installed.
Check the Humidifying Filter. (Ref. E-14)
• If the filter is extremely dirty, clean or replace it. (Ref. E-15)
The water level in the tank does
not decrease or decreases
slowly.
The Cleanliness Monitor
changes color frequently.
Humidifying Filter
• The Cleanliness Monitor automatically changes color when the dust (sensitive)
sensor and odor sensor* detect impurities. If you are concerned about the
change, you can change sensor sensitivity.
(Ref. E-11,E-12) (*KC-G61R / KC-G51R)
KC-G51R / KC-G41R
Filter Frame (gray)*
• There is a difference in the humidity level within the same room.
• The sensor have different measurement parameters.
• If the monitor indicates wattage or temperature, switch the display by pressing
the DISPLAY SELECT button. (Ref. E-10)
There is a discrepancy between
the unit’s Humidity Monitor
and another hygrometer in the
room.
Shaft (gray)*
Float
*Do not dispose these parts.
• Outdoor and indoor as well as the home environment (the volume of traffic
nearby, number of stories in home, etc.) may cause a reading different than
local PM2.5 data.
The unit PM2.5 Light does not
match weather report or other
local PM2.5 data.
1. Insert the float under
Tab
this tab.
Disposing of filters
Dispose of used filters according to local laws and
regulations.
Float
"oC" Light flashing
• The room is suitable for viruses to survive due to low room temperature. We
recommend you adjust the temperature using heating appliances. (Ref. E-9)
• The room temperature and humidity is high. We recommend that you drink
some water or lower the room temperature. (Ref. E-10)
HEPA Filter material:
Cross-Section view
ERROR DISPLAY
If error occurs repeatedly, contact the Sharp Service Center.
DIGITAL INDICATION
REMEDY
• Filter: Polypropylene
• Frame: Polyethylene
Deodorizing Filter material:
3. Insert the tab on the
Make sure that the Humidifying Filter and Humidifying Tray are
properly installed, and then turn the power to ON again.
other side of the float
into the hole.
2. Insert the tab of
the float into the hole.
• Filter: Paper
• Frame: ABS resin
Humidifying Filter material:
Unplug the unit, wait one minute, and then plug the unit in again.
• Filter: Rayon, polyester
E-15
E-16