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Coffee
temperature
Is your coffee too hot? You can use this function to reduce the temperature. The machine
has three temperature settings for your coffee drinks.
Tea temperature
Is your tea too hot? With this function, you can choose a lower temperature.
This machine has three temperature adjustment levels for your tea drinks.
Type of coffee
Turns off the ‘No beans’ function. This function indicates a lack of coffee beans in the
container and resumes a recipe which is in progress. See the GRINDER paragraph.
2. No steam comes out.
a. During the first use of a steam cycle, if no steam comes out correctly:
Check that the hole in the tip is not clogged. See section above: “The steam nozzle of your machine appears to
be partially or completely clogged”.
Carry out the following protocol once and only once:
Empty the water tank and temporarily remove the Claris Aqua Filter System cartridge. Fill the tank with mineral
water high in calcium ( > 100 mg/L) and make successive steam cycles (5 to 10 cycles) in a container until a
continuous jet of steam is obtained. Put the cartridge back in the tank.
b. The steam nozzle had already worked:
Factory reset
Resetting clears your preferences and settings and restores the default settings.
Your favourites will also be deleted.
Check that the hole in the tip is not clogged. See section above: “The steam nozzle of your machine appears to be
partially or completely clogged”.
If after performing the above steps, the steam Nozzle still doesn’t work, please contact KRUPS Consumer Service.
3. Steam escapes from the grid of the drip tray.
TROUBLESHOOTING
Depending on the type of preparation, steam may escape from the grid of the drip tray.
4. Steam appears under the bean container lid.
Check that the cleaning tablet funnel under the cover (L) is closed.
OPERATION
MAINTENANCE
1. The machine does not request descaling.
1. The machine has a fault, the software is frozen OR the machine has a malfunction.
Turn off and unplug the machine, remove the filter cartridge, wait one minute and then restart the machine. Press and
hold the ON/OFF button for at least three seconds to start the machine.
2. The appliance does not turn on after pressing the ON/OFF button (for at least three seconds).
The descaling cycle is requested following preparation of a large number of milky or hot water-based drinks. If you
only make coffee, descaling will not be required frequently.
2. Some grounds are in the drip tray.
Check the fuses and the electrical power socket. Check that the plug is correctly inserted into the socket.
3. A power failure has occurred during a cycle.
A small amount of ground coffee can get into the drip tray. The machine is designed to clear any excess ground
coffee so that the percolation area remains clean.
3. The Intuitive Light Indicator remains lit after you have emptied the coffee grounds collector.
The device will reset automatically when it turns back on.
4. The grinder is running empty.
Refitting the coffee grounds collector.
4. After filling the water container, the Intuitive Light Indicator stays on.
This is normal if it is occasional and there are no or few coffee beans left. It can run empty for up to ten seconds to
determine its consumption and ensure that it is working properly.
Check the container is positioned correctly in the appliance.
The floats at the bottom of the tank must move freely. Check and dislodge the floats if necessary.
DRINKS
There are still coffee beans in the container:
. The coffee may be too oily and is not drawn into the machine properly. You can try encouraging the beans to fall
and see if it works again. However, we recommend changing the coffee (see the bean type function).
. It is my usual coffee that has worked well up until now: please contact your contact KRUPS Consumer Service.
1. The coffee flows too slowly.
USE
Turn the grinding fineness button to the right for a coarser grind (depending on the type of coffee used).
1. The grinder makes an abnormal noise.
Perform one or several rinse cycles.
Change the Claris Aqua Filter System cartridge.
2. The coffee is too light or not full-bodied enough.
There are most probably foreign bodies in the grinder. Try to clear it with a vacuum cleaner, otherwise contact your
KRUPS Consumer Service.
2. There is water under the appliance.
Check that the bean container contains coffee and that it is moving down correctly.
Avoid using oily, caramelised or flavoured coffees that may not be drawn into the machine correctly.
Before removing the drip tray, wait for 15 seconds after the coffee has flowed so that the machine finishes its cycle
correctly.
Check that the drip tray is positioned properly on the machine. It must always be in place even when the machine is
not in use.
Decrease the preparation volume and increase the strength using the coffee strength function. Turn the grinding
fineness button to the left for a finer grind. Make your drink in two cycles using the two-cup function.
3. The Espresso or coffee is not hot enough.
Check that the drip tray is not full.
3. The adjustment button for the grinding fineness is difficult to turn.
Increase the coffee temperature in the machine settings. Heat the cup by rinsing it in hot water before preparing
the drink.
Only turn the grinding fineness adjustment button when the grinder is running.
4. The appliance has not produced any coffee.
Perform a coffee system rinse before starting your coffee. A coffee rinse on start function can be activated in
settings/auto-rinse.
4. Clean water flows through the coffee nozzles before each coffee.
At the start of the recipe, there is a pre-infusion of coffee which can cause a small amount of water to flow from
the coffee nozzles.
An incident has been detected during preparation.
The appliance resets automatically and is ready for a new cycle.
5. You have used ground coffee instead of coffee beans.
Use your vacuum cleaner to clear the ground coffee from the bean container.
6. Water flows from the coffee nozzles when the machine is stopped.
If one of the problems outlined in the table persists, contact KRUPS Consumer Service.
This is normal. This is an automatic rinse to clean the coffee nozzles and prevent them from getting clogged.
STEAM AND MILK
1. The milk flow from your machine appears to be partially or completely blocked.
! Important: Manufacturer:
SAS GSM
Rue Saint-Léonard F-53104 Mayenne
France
An alert message will appear on the screen if the nozzle is blocked. Clean the «One Touch Cappuccino» block.
Refer to point 5 earlier in the instructions. MANUAL DEEP CLEANING OF THE MILK DISTRIBUTION SYSTEM –
5 MIN, or see the tutorial stored in your machine “Cleaning the milk nozzle”.
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