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Frequently Asked Questions
Cannot Find Printer on Network
Cannot Find Printer while Using Wi-Fi
Network Key (Password) Unknown
Network
Cannot Print or Connect
For other questions about network, click here.
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Streaks or Lines
Printout Results Are Unsatisfactory
List of Support Code for Error (Paper Jams)
Cannot Print or Connect
Failed to MP Drivers Installation (Windows)
Installation
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Error
Repairing Your Printer
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Printer Prints Slowly
Ink Does Not Come Out
List of Support Code for Error (Paper Jams)
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Automatic Duplex Printing Problems
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
Printout Results Are Unsatisfactory
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