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5 Check that "Let apps access your microphone" is set to "On", and then check the list to confirm that the recording software you are using is set to "On".
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If it is not set to "On", change the setting of the recording software you are using to "On".
6 Check that "Let desktop apps access your microphone" is set to "On".
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Changing this setting to "On" allows the recording software to access the product.
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