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USER MANUAL
FAQ
Q
How to upgrade the firmware ?
A
1. Visit the download page of BEITONG official website.
2. Click [BEITONG Gamepad Assistant] to download the program.
3. Connect controller & PC by USB cable, run betopgame.exe program to start the Gamepad Assistant
4. Confirm firmware upgrade and wait.
Q
If can't connect back to the PC when using Bluetooth, or Bluetooth is always in pairing waiting, what's
solution?
A
1. Please first confirm if controller upgrade the firmware to version 1.0.2 or above, press SELECT key + B
key to shutdown the controller.
2. Press RB+SELECT+RS+LOGO key to clear Bluetooth pairing and then shutdown the controller again.
3. Press and hold the LOGO + RB key to turn on the controller, re-pairing again.
Q
How to troubleshoot when it cannot be turned on normally?
A
1. Please confirm whether the power of the controller is sufficient.
2. Connect the power supply through the data cable and observe whether the indicator light of the
controller is flashing.
3. Connect the computer with the data cable to confirm the status of the controller.
4. If none of the above methods can solve the problem, please contact customer service.
Q
Why can't the controller connect with other terminal devices using Bluetooth?
A
1. Please make sure the Bluetooth function of the terminal device is turned on.
2. Please make sure that the controller has been turned on normally and that the power of the
controller is sufficient to support the normal use of the controller.
3. If the terminal device has been connected to the controller before, please delete the old pairing
information of the controller in the Bluetooth setting page of the terminal device, restart the
Bluetooth function and try to connect again.
4. If none of the above methods can solve the problem, please contact customer service.