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Troubleshooting
Problem
Solution
Robot does not turn on.
The battery level is low. Recharge the robot on the charging dock, then try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32 ℉ (0°C) and 104 ℉ (40°C).
Robot does not recharge.
The charging dock is not receiving power. Please confirm that both ends of the charger are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Robot does not return to
charging dock.
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Robot is malfunctioning.
Robot is making a strange noise.
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans
The dust box is full. Please clean it.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
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