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FAQ (Frequently Asked Questions)
Q1. What can I do if the login window does not appear?
• Reboot your router and try again.
• If the computer is set to a static IP address, change its settings to obtain an IP address automatically.
• Verify that http://mwlogin.net is correctly entered in the web browser.
• Use another web browser and try again.
• Disable and enable the network adapter in use again.
Q2. What can I do if I cannot access the internet?
• Reboot your router and try again.
• For cable modem users, reboot the modem first. If the problem still exists, log in to the web management page
of the router to clone MAC address.
• Check if the internet is working properly by connecting a computer directly to the modem via an Ethernet cable.
If it is not, contact your internet service provider.
• Open a web browser, enter http://mwlogin.net and run the Quick Setup again.
Q3. What can I do if I forgot my wireless network password?
• Connect to the router via a wired or wireless connection. Log in to the web management page of the router to
retrieve or reset your password.
• Refer to FAQ > Q4 to reset the router, and then follow the instructions of Configure the Router.
Q4. What can I do if I forgot my web management password?
• Log in to the web management page of the router, click Forgot password, and then follow the instructions on
the page to create a password for future logins.
• With the router powered on, press and hold the Reset button on the router for 5 seconds until there is an
obvious change in the LED. Wait a few minutes for the resetting and rebooting, and visit http://mwlogin.net to
create a new login password.
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