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14 Troubleshooting
Problem
Cause
Solution
The device sucked
in liquid or powder..
The device stops
during the vacuum
operation and does
not switch on again.
Do not turn the device over. Shake the device
gently to remove powder or liquids. Make
sure the device is completely dry.
Press the ON / OFF button. Additional liquids
may drip out. Repeat this process when the
device stops again.
Check that the positioning is correct and that
the lid is properly closed.
The lid of the
canister, the silicon
gasket or the valve
are positioned
incorrectly.
Clean and dry the silicon gasket and the
valve of the canister.
The silicon gasket
or the valve or the
canister are dirty or
wet
The device does not
create vacuum
when placed on a
canister or the
vacuum does not
last.
The device is
placed too loosely
on the valve.
During vacuum operation press the device
slightly on the valve so that no air can
escape.
Charge the battery
The device does not
respond to the
ON/OFF button.
The battery of the
device is low or not
charged.
Device could be
defective.
Contact the customer support. Do not try to
repair the device yourself
The above
problems cannot be
solved
15 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for
their functionality and safety. If these were put in the non-recyclable waste or
were handled incorrectly, they could be detrimental to human health and the environment.
Therefore, do not put your old device into the non-recyclable waste under any
circumstances.
Please note
► Utilise the collection point, established in your town, to return and recycle old electric
and electronic devices. If necessary, contact your town hall, local refuse collection
service or your dealer for information.
► Ensure that your old device is stored safely away from children until it is taken away.
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