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Troubleshooting
Errors
Possible Causes
Solutions
It's not turned on.
Push the on/off button to
turn it on.
The hair dryer isn't
working.
The power plug isn't
inserted in or has a
poor contact.
Check whether the
power plug is fully
inserted.
The internal wiring is
damaged.
Contact the after-sales
service team.
The speed setting cannot
be adjusted.
The temperature setting
cannot be adjusted.
The internal wiring is
damaged.
Contact the after-sales
service team.
The cool shot button isn't
working.
The temperature
indicators don't light up
when the hair dryer is
running in hot air mode.
The air inlet or outlet is
blocked.
There is a burning smell
during use.
Turn off the hair dryer
and disconnect it from
the power, then clean
the airflow filter and air
outlet.
An internal component
is damaged.
Contact the after-sales
service team.
The hair dryer emits no
air or hardly any air.
The air inlet or heat
dissipation vent is
blocked.
The hair dryer itself or
the hot air is abnormally
hot.
The hair dryer turns
too hot and enters into
the overheat protection
state.
The temperature
indicators blink when the
hair dryer is turned on.
After turning off the hair
dryer and unplugging it
from the power, clean
the air inlet and heat
dissipation vent. Leave
it for 10 minutes before
using it again. If the hair
dryer still isn't working
normally, contact the
after-sales service team.
The hair dryer enters
into the motor fault
protection state.
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