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TROUBLESHOOTING
You may solve the problems you may encounter with your product by
checking the following points before calling the technical service.
Check Points
In case you experience a problem about the cooker, first check the table
below and try out the suggestions.
Problem
Possible cause
Remedy
No sparks.
Check power supply.
No Ignition.
Cooker cover is not fitted properly.
Fit the cover properly.
Gas supply is closed.
Fully open gas supply.
Gas supply not fully open.
Fully open gas supply.
Cooker cover is not fitted properly.
Fit the cover properly.
Not Proper Ignition.
Ignition plug is clogged with foreign
materials.
Wipe off foreign materials with a cloth.
Hobs are wet.
Carefully dry the hobs.
Flame spreader holes are clogged.
Clean the flame spreader.
Noise coming when burning
or during ignition.
Cooker cover is not fitted properly.
Fit the cover properly.
Flame observer device is clogged by
foreign material.
Clean flame observer device.
Overflow food turns off the flame.
Switch off the hob. Wait for one minute
and ignite again.
Flame turns off during
operation.
A strong air flow turns off the flame.
Please check related hob and check
the cooking area for air flows, for
example, from an open window. Wait
for one minute and ignite again.
Yellow flame.
Flame spreader holes are clogged.
Clean the flame spreader.
Different gas is being used.
Check the gas being used.
Unstable flame.
Cooker cover is not fitted properly.
Fit the cover properly.
Gas odour.
Hob spout left open.
Check if any hob spouts are left open.
Leakage from connection of gas cylinder
to cooker.
Make sure connections are leak-proof.
Tips or body of ignition plugs are
clogged.
Clean tips or body of ignition plugs of
gas burners.
Lighter not operating.
Gas burner pipes are clogged.
Clean gas burner pipes.
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