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CLEANING THE DOOR GLASS AND SEAL
NOTE:
– Do not use alcohol, solvents and chemicals for cleaning.
– It is recommended to clean the washing agent tray every 3 months.
8. TROUBLESHOOTING
Problem Description
Probable Cause
Probable Remedy
Wipe the glass and seal after each laundry to remove
pile and stains.
Remove coins, buttons and other small objects from the
folds of the door seal after each laundry.
Water staying for a prolonged time inside the folds of
the door seal can cause an unpleasant smell.
No water is supplied
into the machine
• Water supply tap
not open
• No water supply
• Water in the supply
tube frozen
• Filter blocked
• Open water supply
tap
• Check for water in
the supply line
• Defrost the tube
• Clean the filter
CLEANING THE PUMP FILTER
The drain pump filter can retain scraps of fabric and small foreign objects during
laundry.
Regularly clean the filter to ensure proper operation of the washing machine.
Check the pump if the machine fails to drain water or tumble dry the laundry,
as well as if it emits an unusual noise during draining, which may be caused by
foreign objects blocking the pump.
The door will not open
• Built-in safety system
active
• Washing program still
running
• Disconnect machine
from power supply
• Wait for the washing
cycle to end
– Depending on the program, hot water may be pumped through the drain pump.
– Never remove the pump cover during the rinsing cycle. Wait for the appliance
to complete operation in the relevant mode and start draining the water.
– Ensure the filter and the cover plate are properly seated when reinstalling
them.
Loud noise.
Strong vibration
• Transport bolts not
removed
• Foreign objects
(coins, pins) inside
the drum
• Remove the transport
bolts
• Thoroughly check
laundry for foreign
objects before
washing
Strange smell is
present
A minor smell of rubber may be present, as some
of the appliance components are made of it
If water the level lowers during the washing cycle
the machine will top it up automatically
- Remove the cover plate.
- Remove the filter by turning it counterclockwise.
- Remove foreign objects from the filter.
- Reinstall the filter and close the cover plate.
Water supplied into the
machine during the
washing cycle
CLEANING THE WATER INTAKE FILTER
Water drained from the
machine during the
washing cycle
A strongly foaming washing powder is used
Too much foam
• Too much detergent powder was added into the
tray
• Detergent powder for manual washing was used
Time to wash cycle
completion changes
constantly
Clothes clotted on one side during washing,
the machine adjusts the cycle time for quality
washing
Washing machine will
not start
1. Close the valve and disconnect the tube from it.
2. Disconnect the water supply tube from the washing machine. Pull out the filter
with long pliers.
3. Clean the water intake filter.
4. Refit the filter and reconnect the water supply tube.
5. Clean the filter every 3 month to ensure proper operation of the washing
machine.
- Check if the door is firmly locked
- Check if the power cable plug is properly inserted
- Check if the water supply tap is open
- Check if the Start/Pause button is pressed
NOTE: Clean the valve filter first, then the filter in the washing machine.
The machine uses a small amount of water for the
selected washing mode and laundry weight
Machine operates with
a very small amount
of water
CLEANING THE WASHING AGENT TRAY AND ITS COMPARTMENTS
Machine will not
resume operation after
a power failure
In case of power surge or failure the machine will
automatically shut down. To resume operation
press the power button and reselect the washing
program
1. Press the latch (located above the rinser/conditioner compartment) and
remove the tray.
2. Rinse the tray with water.
3. Clean the inside of the compartment with an old toothbrush or something
similar.
4. Reinstall the tray and return it to its original position.
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