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Machine will not drain water or spin or error
code «Е0З» on the display.
- Pump filter blocked.
- Drain hose kinked/twisted.
- Hose end plugs not removed during installation.
- Drain hose or sink/sewage header blocked.
No spinning
Drying speed set to «0».
Lengthy program duration
Program duration depends on system water pressure and temperature, the amount of foam and the balance during spinning.
Strong vibration during spinning
• Machine not leveled.
• Transport bolts not removed.
• Machine touches furniture and/or walls.
• Load imbalanced.
SMART mode will not activate
• A mode other than SMART was selected after machine startup. Turn machine off and press SMART.
• Load imbalanced.
Noise during operation
Some noises may be emitted by the motor, pump and water flow.
Machine will not spin
Load imbalanced. Machine will not switch to high spinning rpm to avoid damage.
Imbalance can be caused by washing a single heavy item (e.g. padded garment, patchwork blanket, etc.). Try the program once again
with a different load.
Leak from the detergent tray
• Detergent tray compartments clogged with detergent and require cleaning.
• Water pressure too high. Pressure needs to be reduced.
• Machine slanted forward.
Other leaks
• Water supply tube fittings loose. Check the machine body and tap fittings.
• If the fittings are tight but still leak, replace gaskets in the tube connections.
• Drain hose incorrectly fastened.
Smell
Run the «Drum Cleaning» program.
Door will not open
The door will not open until the lock icon on the control panel goes out after program completion.
Low water level during washing
The level is normal if it is visible in the lower part of the door glass.
Too much foam
• Detergent is not suitable for machine washing (it should be marked «For washing machines» or «Machine wash»).
• Too much detergent used.
• Less detergent is required if the water is soft.
Low drying effect
- Hard-to-dry clothes (e.g. dense cotton fabric) and easy-to-dry items (e.g. synthetic fabric) have been loaded simultaneously.
- Too much clothing loaded for drying
- Wet and dry clothes loaded together for the Drying program. This may cause uneven drying of fabric/garments.
- Water supply valve closed during drying. Ensure that the drain pump filter is not blocked.
- Drain hose kinked/twisted/blocked.
Miscellaneous
Your washing machine is equipped with sensors that monitor the washing cycle processes and parameters (e.g. water level, temperature,
load balance, time / stages).
ERROR INDICATION
In some cases malfunctions can be detected by the washing machine’s microcomputer control system. Warnings are issued as audio signals and error codes displayed:
Code
Cause
Probable cause/remedy
Е02
No water filling
• Ensure that the supply valve is open.
• Ensure there is water in the system.
• Ensure the supply tube or filter is not blocked.
Е0З
Drain problems
• Clean drain pump filter.
• Ensure that the drain hose is not kinked/jammed/twisted. If the malfunction persists contact a
service center.
U4
Door lock failure
Close the door again and press Start/Pause button. If the malfunction persists contact a service
center.
Н
Temperature too high
Press Start/Pause to suspend the washing program. Wait for a few minutes. When the temperature
in the drum drops to a safe level press Start/Pause to resume the rest of the program.
FXXX
Negative ion level in the drum too high
Press Start/Pause to stop the washing cycle and wait for a few minutes for the anionic count to drop
and the error message to disappear.
ЕХ
Miscellaneous errors
Turn machine off. Disconnect power cable and contact the service center for repairs without delay.
NOTE: always verify the cause of the malfunction and rectify it before resuming machine operation.
Press Start/Pause once again. If the error code disappears the machine will continue working; if the error code is till displayed – please disconnect the machine from
power supply and contact a service center without delay.
The contents of garment pockets may block the drain hose or cause damage to the machine.
Do not wash clothes that do not have care instruction tags, as well as garments not meant for machine washing.
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