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WARRANTY SERVICE
EN
Register:
• We highly recommend that upon purchase,
you register your appliance by logging into
our official website (www.tineco.com) or
scanning the QR code to enjoy more exclusive
benefits. To register, please enter the whole
serial number (remove the Clean Water Tank
and find it on the back of the appliance).
Fig.E-1
• Failure to register your product won’t diminish
your warranty rights.
• Use of parts not in accordance with the Tineco
Instruction Manual.
• Use of parts and accessories other than those
produced or recommended by Tineco.
• External factors unrelated to product quality
and use, such as weather, modifications,
accidents, electrical outages, power surges or
acts of God.
• Repairs or alterations carried out by
unauthorized parties or agents.
• Failing to clear blockage and other hazardous
material from the appliance.
• Normal wear and tear, including normal
wearing parts, such as clear bin, belt, filter,
HEPA, brush bar, and power cord (or where
external damage or abuse is diagnosed),
carpet or floor damage due to use not in
accordance with manufacturer’s instructions
or failure to turn the brush bar off when
necessary.
• Reduction in battery discharge time due to
battery age or use.
WARRANTY LIMITATIONS
How to Claim:
• Please retain your proof of purchase. To make
a claim under our Limited Warranty, you need
to provide your serial number and the original
purchase receipt with the purchase date and
order number on it.
• All work will be carried out by Tineco or its
authorized agency.
• Any replaced defective parts will become the
property of Tineco.
• Service under this warranty will not extend the
period of this warranty.
Visit Tineco website
www.tineco.com
for expert customer service.
• Any implied warranties relating to your
appliance including but not limited to
warranty of merchantability or warranty of
fitness for a particular purpose, are limited to
the duration of this warranty.
• Warranty coverage applies to the original
owner and to the original battery only and is
not transferable.
• This limited warranty gives you specific legal
rights. You may also have other rights which
vary by region.
• Manufacturer’s warranties may not apply
in all cases, depending on factors such as
use of the product, where the product was
purchased, or who you purchased the product
from. Please review the warranty carefully,
and contact the manufacturer if you have any
questions.
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