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С Е Р И И F - R G B D U O 5.1 NZXT GLOBAL WARRANTY POLICY
V. LIMITATIONS OF IMPLIED WARRANTIEST
VII. HOW TO OBTAIN A WARRANTY SERVICE FROM NZXT
There are no other warranties, expressed or implied, including but
not limited to those of merchantability or fitness for a particular
purpose. The duration of implied warranties is limited to the warranty
length specified in Paragraph I.
To receive a warranty service for your product when purchased
directly from NZXT, you must submit a request via the NZXT
Support site outlining the problem. If a technician deems the
product defective or requiring testing, you will be required to
provide a copy of your proof of purchase, which will enable you to
submit a Return Merchandise Authorization "RMA" request.
VI. TO OBTAIN TECHNICAL SUPPORT
If you have already referenced your product owner's manual and still
need help, you may contact us by phone at +1 (800) 228-9395, by
email at service@nzxt.com, or visit the NZXT Support site at
nzxt.com/customer-support.
Once approved, you`ll receive an RMA number, upon which you
will be asked to ship the defective item back to NZXT with the
RMA number clearly marked or labelled on the package. NZXT
recommends that appropriate measures are taken to safeguard the
product from damage during shipping.