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Troubleshooting
Possible Cause
Solution
Issue
The fan is not connected to power.
Connect the fan to an electrical outlet that meets the fan's
requirements.
The fan does not work.
The power adapter is not connected properly.
Connect the power adapter properly.
The child lock function is enabled.
Disable the child lock function.
The Wi-Fi connection is 5 GHz.
Connect to a 2.4 GHz Wi-Fi network.
The fan has been offline for more than half an hour.
Reset the Wi-Fi connection.
The fan is unable to
connect to Wi-Fi.
Wi-Fi is disabled.
Enable Wi-Fi.
The fan blade is stuck by foreign objects.
Unplug the fan and remove foreign objects.
The fan blade is stuck.
The fan makes unusual
sounds when oscillating.
This is normal. The fan will stop making unusual sounds when
it has confirmed the furthest position to which it can oscillate.
When turned on for the first time, the fan will search
for the furthest position to which it can oscillate.
The fan is under the auto-oscillation state.
The oscillation function
does not work.
Wait for the auto-oscillation completes. It will last for 14
seconds at most.
Specifications
Xiaomi Smart Tower Fan 2
12 V=
1.6 m
BPTS02DMU
Wireless Connectivity
Rated Power
Item Dimensions
Rated Voltage
Name
Model
Type
Tower Fan
24 W
Power Cord Length
290 × 290 × 1014 mm
Noise Emission
≤63 dB(A)
Wi-Fi IEEE 802.11 b/g/n 2.4 GHz
3.5 kg
Net Weight
Radio Frequency and Radio Transmission Power
RF Specification
Working Frequency
Maximum Output Power
2.4 GHz Wi-Fi
2412–2472 MHz
<20 dBm
Bluetooth
2402–2480 MHz
<10 dBm
•To maintain compliance with the RF exposure requirement, a separation distance of 20 cm between the device and the human should be maintained.
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