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MASTER RESET
SOFTWARE / APP DOWNLOAD
PC and Mac
Download the Creative app for your PC or Mac from creative.com/support/SBX5 to enjoy
complete control of your personalized audio experience on the Sound Blaster X5.
5s
iOS and Android
Download the Creative app to enjoy quick access to controls and settings from your mobile.
Press and hold the Bluetooth and Display buttons for 5 seconds or trigger Device Reset from the
Creative app to perform a Master Reset. Upon completion, the LED display will show “RESET”.
Master reset is reserved for cases where users encounter issues while the USB Sound Card is in use
or in situations such as: Bluetooth Pairing failure, unexpected sound cuts, or to reset all data.
TECHNICAL SPECIFICATIONS
With the Creative app, you can:
• Access Creative’s proprietary suite of fully-customizable audio enhancement technologies
• Personalize audio with customizable Acoustic Engine profiles or experience professionally-
tuned audio presets for music, movies, and more
• Set up additional speakers and headphones’ configurations
• Adjust playback and recording settings
• Perform firmware upgrades, product registration, and more
Wireless Technology: Bluetooth 5.0
Download the Creative App from:
Bluetooth Profiles: A2DP (Advanced Audio Distribution Profile), AVRCP (Audio / Video Remote
Control Profile), HFP (Hands-free Profile)
iOS App Store
Google Play Store
Supported Audio Codecs: SBC
Operating RF range: 2402–2480 MHz
Operating Range: Up to 10m / 33 ft (Unobstructed Line-of-sight)
Scout Mode™, CrystalVoice™, and Sound Blaster Acoustic Engine’s features are only
accessible via the Creative app on PC and Mac.
Operating Temperature: 0–45°C
Maximum RF Output Power: 4 dBm
Input: 5V
1A
USB-A Host Output: 5V
100 mA
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