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Troubleshooting
SYMPTOM
POSSIBLE CAUSE
SOLUTION
Reduce the flow rate of the water via
the outlet tap.
Water not hot
enough
Too much water flowing through
the heater
Switch to higher temperature setting.
Reduction In tha ambient
temperature
Water Pressure below of 100
kPa
Check if the mains stop valve is fully
open and that the there are no other
restriction in the supply line.
Electrical Malfunction
Have the Heater unit check by a
qualified eIectrician or contact your
local authorised distributor.
Increase the flow rate via the outlet
tap
Water too hot
Not enough Water flowing
through the heater
Switch to lower temperature setting
Increase in the ambient
temperature
Heater switch
Off during use
Interruption of mains electrical
supply
Check incoming power supply, MCB,
switches and supply cabling. Check
earth leakage and reset ELSD
Water ceases
to flow
Blockage of spray head, twisted
or blocked flexible shower hose.
Clean or replace spray head, check
for free passage of water through
hose. Replace as necessary.
No water supply.
Check water supply, stop valve
Open? and no blockage.
Water pressure has dropped
below min. level.
Increase hot water supply,
Water
temperature
varies from hot
to cold during
use
No electrical power
Check the circuit breaker and check
voltage at the wiring block.
No
hot
water
despite
fully
open hot water
faucet
The activation flow rate needed
to turn on the heating element
has not been reached.
Clean filter screen
• Turn circuit breaker off
• Open hot valve to release pressure
from the unit.
• Turn circuit breaker on.
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