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Install the wireless USB adapter (Example: Windows 10)
U2/U11 Pro
W311MI
Tips
U11
Quick Installation Guide
Wireless USB Adapter
W311MI/U2/U11/U11 Pro
or
or
Scan the QR code or visit www.tendacn.com for
installation videos, technical specifications, user
guides and more information.
− This wireless USB adapter is compatible
with mainstream operating systems,
including Windows 7/10/11 and Linux.
− For better internet experience, you are
recommended to uninstall any installed
wireless USB adapter (see Scenario 2
in the Appendix) and disable or toggle
off the built-in
wireless adapter in the computer (see
Scenario 1 in the Appendix) before
installingthe wireless USB adapter.
1. Connect your wireless USB adapter
to a USB port on your computer.
You can see the product model on the product
label. The label can be found on the back of the
device.
Get Support
and Services
2. Double-click Setup.exe in the pop-up window. The following
figure is for reference only.
Connect to a Wi-Fi network (Example: Windows 10)
Switch hotspot mode (Example: Windows 10)
This PC USB Drive ( : )
WiFi-enabled devices connect to the hotspot of the
computer:
Share my Internet connection over
Setup.exe
1. Install the wireless USB
adapter.
- For computers without built-in wireless adapters:
Select the desired Wi-Fi, and then click Connect.
- For a computer with multiple wireless adapters,
such as a laptop: If you use this wireless USB
adapter to connect to a Wi-Fi, select the WLAN
corresponding to the wireless USB adapter,
such as WLAN9. Then connect to the Wi-Fi.
Wi-Fi
After connecting a wireless USB adapter to a
computer that is connected to the internet
using an Ethernet cable, the wireless USB
adapter can function as a soft AP to enable
nearby wireless clients to access the internet.
Tips
Bluetooth
Tenda_XXXXXX
Secured
USB Drive ( : )
WLAN is the default name of the built-in wireless
adapter in the computer.
2. Click or , and
click to open
mobile hotspot.
Network name:
Connected automatically
✓
Network password:
WLAN
Tips
If the pop-up window does not appear, refer to Q3 in FAQ.
Network band:
Any available
Connect
WLAN9
2
2
Edit
Wait a moment until the initialization finishes. Now you can
connect to the Wi-Fi network.
Secured
Tenda_XXXXXX
Network & Internet settings
Network & Internet settings
Devices connected: 0 of 8
Change settings, such as making a connection metered.
Change settings, such as making a connection metered.
3. Right-click , and
click Go to Settings,
you will see the
Network name and
Network password
of the Wi-Fi.
Initializing wireless USB adapter... Please wait.
Tenda Wireless USB Adapter
12%
1
1
Wi-Fi
Airplane mode
Mobile
hotspot
Wi-Fi
Airplane mode
Mobile
hotspot
Connect your wireless devices (such as smartphones)
to the Wi-Fi network to access the internet.
FAQ
Appendix
On
Q1. Nothing happens after the wireless USB adapter is inserted
into the USB port of the computer. What should I do?
Scenario 1: Disable or toggle off the built-in wireless adapter in
the computer.
Wi-Fi
Connect, manage known
networks, metered network
Q3. The computer is connected to the Wi-Fi network using the
wireless USB adapter, but the Wi-Fi network often
disconnects. What should I do?
− Disable the built-in wireless adapter in the computer
(Example: Windows 10)
3. Toggle off the WLAN corresponding to the built-in wireless
adapter of the computer.
A1. Try the following solutions:
Refer to Q2 to check whether the computer has a USB Drive ( :)
or TENDA ( :). If yes, double-click the USB Drive ( :) or
TENDA ( :) to install the wireless USB adapter. If not, reinsert the
wireless USB adapter into another USB port on the computer.
Scenario 2: Uninstall the existing wireless USB adapter driver
on your computer. (Example: Windows 10)
1. Click or , and then select Network & Internet settings.
2. Click Change adapter options.
3. Find and right-click the built-in wireless adapter in the computer,
and click Disable.
A3. Try the following solutions:
− Connect the wireless USB adapter to your computer without
the expansion dock or USB hub.
− Plug the wireless USB adapter into another USB port of the
computer.
− Use the wireless USB adapter within the range of Wi-Fi signal
coverage, and there are no surrounding occlusions blocking
signals.
− Toggle off the WLAN function of the built-in wireless adapter
in the computer (Only available for Windows 11)
1. Click , and then click .
2. Click Apps.
3. Target and click the wireless USB adapter program you want to
uninstall, and click Uninstall.
1. Right-click or , and then select Network & Internet settings.
2. Find and click WLAN to enter the settings page.
Q2. The pop-up window does not appear after the wireless
USB adapter is connected to the computer.
What should I do?
A2. Try the following solutions (Example: Windows 10):
1. Double-click Computer ( ) on the desktop.
2. Double-click USB Drive( :) or TENDA (X:), and follow the
instructions to install the wireless USB adapter.