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Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
Searching for computer’s problems
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Diagnosing Computer and Troubleshooting
Support Center may not be provided or may be a different version depending on the model.
FAQ for computer’s major problems
1 From the Start Screen, right-click any area and select All
Apps
in the bottom right corner. Then, click Support
Center.
2 Support Center is activated and starts diagnosing your
computer.
After the diagnosing process is finished, the System Status
menu displays a list of the current problems to be solved as
shown.