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Change the resolution of the PS console
in Safe Mode. For the information about
setting up the resolution, go to the
official website of PlayStation.
A message appears
to notify you that the
monitor does not
support the current
input timing.
When a PS console
is connected, the
monitor is not
compatible with
the 1080i
(interlaced) video
timing
Universal Serial Bus (USB) specific problems
Possible solutions
Specific
symptoms
What you
experience
• Check that your monitor is turned On.
USB interface is
not working
USB peripherals
are not working
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Switch off and then turn on the
monitor again.
• Reboot the computer.
• Some USB devices like external
portable HDD require higher electric
current; connect the device directly to
the computer system.
• Check that your computer is super
speed USB 5 Gbps (USB 3.2 Gen1)-
compatible.
Super speed USB
5 Gbps (USB 3.2
Gen1) interface is
slow
Super speed USB
5 Gbps (USB 3.2
Gen1) peripherals
working slowly or
not working at all
• Some computers have USB 3.2, USB
2.0, and USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot the computer.
94 │ Troubleshooting