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Managing and Customizing the Drive
IF your drive is . . .
AND you . . .
THEN see . . .
Not locked,
Want to erase the drive,
Using the Drive Erase Function.
Using Five Invalid Passwords
Locked
Have forgotten or lost your
password and must erase the
drive,
Using the Drive Erase Function
To erase your drive when it is not locked:
1.
To run WD Drive Utilities:
▪If you have WD Discovery installed and open, you can run WD Drive Utilities
by going to the Apps tab, finding the application and clicking Open.
▪Otherwise, you can run an application from the Windows Start menu by
clicking Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities
or Start > All Programs > WD Apps > WD Drive Utilities.
2.
If you have more than one supported drive connected to your computer, select
the one that you want to erase.
3.
On the WD Drive Utilities screen, click Drive Erase to display the drive erase
dialog.
4.
On the drive erase dialog:
a.
If you want to change the volume name, type over the name in the Volume
Name box.
b.
Read the explanation of the loss of data if you erase your drive. If you want
to save any of the data that is on the drive, back it up to another device
before continuing with the drive erase.
c.
Click the I understand... check box to signify that you accept the risk and
activate the Erase Drive button.
d.
Click Erase Drive.
Go to http://support.wdc.com and see Knowledge Base answer ID 7 for
information about downloading and restoring the WD software on your
My Passport drive.
Note:
Erasing your drive also removes your password. If you used a password to
protect your drive, you will need to re-create it after restoring the WD software.
(See Password Protecting the Drive.)
Using Five Invalid Passwords
When you have forgotten or lost your password, you can erase the drive by entering five
invalid passwords on the Unlock Drive dialog. See:
▪
With the WD Security or WD Drive Utilities Software
▪
With the WD Drive Unlock Utility
1.
On the Unlock Drive dialog, make five attempts to unlock the drive by:
a.
Typing a password in the Password box.
b.
Clicking Unlock Drive.
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My Passport™
User Manual