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Managing and Customizing the Drive
inconvenience. Then, run all three whenever you encounter disk error conditions when
writing or accessing files.
1. Click Start > All Programs > Western Digital > WD Apps > WD Drive Utilities to display
the WD Drive Utilities screen, Diagnose dialog.
2. If you have more than one supported drive connected to your computer, select
the one that you want to check.
3. On the Diagnose dialog, click the button for the test that you want to run:
▪Run Drive Status Check
▪Run Quick Drive Test
▪Run Complete Drive Test
Safely Disconnecting the Drive
Windows and Macintosh operating systems have a means for safely disconnecting
and removing the drive without turning off the system:
▪Windows has a Safely Remove Hardware and Eject Media icon in the system tray
which, when used, ensures that all data is flushed from system cache before
device removal.
▪Mac users can simply drag the drive icon to the trash before disconnecting it.
Turning Off the LED
The drive LED can be turned off using the WD Drive Utilities software.
1. Click Start > All Programs > Western Digital > WD Apps > WD Drive Utilities to display
the WD Drive Utilities screen.
2. Click Settings.
3. Click LED to turn the LED off.
Erasing the Drive
Note:
Erasing your drive also deletes the WD software and all of the support
files and utilities. You can download these to restore your My Passport
Ultra drive to its original configuration after erasing the drive.
The My Passport Ultra drive provides two ways to erase your drive, depending on
whether it is locked or not:
IF your drive is . . .
AND you . . .
THEN see . . .
Not locked,
Want to erase the drive,
Using the Drive Erase Function.
Using Five Invalid Passwords
Locked
Have forgotten or lost your
password and must erase the
drive,
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My Passport Ultra
User Manual