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Fix issues : App issues 158
6.
Clear the app’s data. This erases all data saved in this app.
7.
Contact the app’s developer.
a.
Open the App Center app.
b.
Touch the app and swipe down to see contact information.
8.
If all else fails, delete the app.
Tip: To figure out which third-party app is causing performance problems, use safe mode.
App is slow to open
If you experience a lag when opening an app, turn on performance settings.
App disabled in safe mode
If apps are disabled because you’re in safe mode, you can’t use them until you exit safe mode.
To exit safe mode, turn your phone off and then on again.
Problems with app you installed
After each step, check to see if the issue is fixed:
1.
Check for updates to the app.
2.
If you can open the app, touch
or
> Help and look for troubleshooting information.
3.
Clear the app's cache.
4.
Go to the developer’s website for support.
a.
Open the App Center app.
b.
Touch the app and swipe down to see a link to the website.