Инструкция 6.7" Смартфон Motorola Edge 50 Ultra 1024 ГБ

Call and SIM issues (стр. 146 из 173)

Бренд: Motorola

Страница 146 документа 6.7" Смартфон Motorola Edge 50 Ultra 1024 ГБ. Раздел: Смартфоны. Бренд: Motorola.

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Fix issues : Call and SIM issues 140

Troubleshoot issues with calls

Select the statement that best describes your issue:

•
Can't make calls

•
Can't answer calls

•
Phone doesn’t ring

•
People can’t hear me

•
Can't hear calls

•
Don’t get calls/texts

•
Screen goes black

•
Calls drop

Оглавление

Contents 3
Set up phone 7
Insert or remove SIM card 7
Insert or remove physical card 7
Fix an issue 7
Change wallpaper 8
Set the wallpaper 8
Accessorize with wallpaper created from your clothing 8
Create wallpapers from your imagination 9
Make it yours 10
Change its look and sound 10
Protect your phone 10
Other common set up tasks 10
Learn the basics 11
About your hardware 11
Hardware diagram 11
Care for your phone 12
About Snapdragon Sound technology 13
About your home screen 14
What’s on the screen 14
Add/remove screens 14
Customize your home screen 15
If this is your first smartphone 16
Learn the basics 16
Get apps 16
Protect your phone 16
Personalize your phone 16
Manage cellular data 17
Useful to know 17
Status bar icons 18
About status icons 18
What status icons mean 18
Get around 22
Use quick settings 22
Open quick settings 22
Adjust quick settings 22
Open all settings 24
Customize quick settings 24
Move between apps and screens 26
Choose how to get around 26
Use gesture navigation 26
Use 3-button navigation 26
Change keyboard apps 27
Download other keyboards 27
Choose which keyboard to use 27
Remove keyboards 27
Turn off phone 28
Use apps 29
Open, close, switch apps 29
Open and close apps 29
Open apps from sidebar 29
Switch between open apps 30
Delete or disable apps 31
Disable apps provided with phone 31
Delete apps you installed 31
Delete apps installed by others 31
Find problem apps with safe mode 32
Step 1: Restart in safe mode 32
Step 2: Check if the problem goes away 32
Step 3: Exit safe mode 32
Step 4: Check your apps 32
Listen to music 33
Get music 33
Enhance your music with Dolby Atmos 33
Use Volume buttons to switch tracks 33
Settings 34
Network and internet 34
Connect to Wi‑Fi networks 34
Turn on and connect 34
Change, share, remove networks 34
Turn Wi-Fi off 35
Advanced Wi-Fi settings 35
Connect with Wi-Fi Direct 36
Control data usage 37
Turn mobile data off/on 37
Set data warning and limit 37
Restrict background data 37
Dual SIMs 38
Share your internet connection 39
Use your hotspot 39
Manage hotspot connections 40
USB tethering 41
Bluetooth tethering 42
Connect to VPNs 43
Add a Private DNS service 44
Connected devices 45
Connect with Bluetooth 45
Turn Bluetooth on/off 45
Pair with and use devices 45
Configure, rename, or remove 46
Print from your phone 48
Set up printing 48
Print 48
Change USB preferences 49
Available USB modes 49
Change USB mode 49
Keep in charging mode only 49
Display 51
Adjust screen brightness 51
Use Dark theme 52
Change text and icon size 53
Adjust refresh rate 54
Adjust Edge Lights 55
Turn lights on/off 55
Change color of lights 55
Customize when your lights turn on 55
Adjust colors at night 56
Automatically change screen to amber 56
Stop screen flicker in dark environments 57
Use a screen saver 58
Set up screen saver 58
Start screen saver 58
Turn off screen saver 58
Add screen savers 58
Set screen recording options 59
Home & Lock screen 60
Set which icons show in status bar 60
Change lock screen features 61
Change how notifications look and work 61
Set gestures for turning screen on/off 63
Make clock smaller 63
Add message to lock screen 63
Add features and apps to lock screen 63
Sound & vibration 65
Adjust volumes 65
Use Volume buttons 65
Set app volumes and auto-mute apps 65
Silence with Power & Volume buttons 66
Pick up to silence 66
Set ringtones 67
Change default call ringtone 67
Set call ringtone for a contact 67
Change notification sound 67
Change alarm sound/music 68
Get more ringtones 68
Fix an issue 68
Change vibration settings 69
Turn all vibration on/off 69
Set call vibration 69
Set notification vibration 69
Control alarm vibration 69
Silence calls & notifications 71
Quickly turn Do Not Disturb on or off 71
Silence automatically 71
Choose what can interrupt 72
Enhance sound 74
About Dolby Atmos 74
Select sound profiles 74
Turn Dolby Atmos off 74
Notifications 76
Turn notifications on/off 76
Turn off app notifications 76
Turn on app notifications 76
Choose how notifications look and open 77
Turn notification dots off/on 77
Turn bubbles off/on for messaging 77
Turn on snoozing 77
Allow notifications to open apps in freeform 77
Control notification lights 79
Control notification sound 80
Change notification volume 80
Change notification sound 80
Silence an app's notifications 80
Manage notification privacy 82
Control which apps read your notifications 82
Control lock screen notifications 83
See previously viewed notifications 84
Gestures 85
Set up sidebar for easy multitasking 85
Turn on the sidebar 85
Customize the sidebar 85
Allow notifications to open apps in freeform 86
About the Gametime sidebar 86
Change Navigation mode 87
Set options for Gesture navigation 87
Set options for 3-button navigation 88
Use one-handed mode 89
Set it up 89
Use it 89
Turn it off or remove 90
Adjust screenshot settings 91
Customize Power button gesture 92
Double-tap back for shortcut 93
Turn flashlight on and off 94
Twist phone to open camera 95
Battery 96
Charge phone 96
How to charge 96
Boost charging speed 96
Tips for charging phone 96
Extend battery life 97
Choose settings that use less battery 97
Temporarily conserve battery power 97
See what’s using your battery 97
Use optimized charging 97
Prevent overcharging 98
Show battery percentage in status bar 99
Get battery information 100
Storage 101
About storage options 101
Phone internal storage 101
Cloud storage 101
Manage phone storage 102
Schedule automatic removal of photos and videos 102
Accessibility 103
Visual assistance 103
Adjust colors if you’re color blind 103
Use color inversion 103
Make screen extra dim 104
Bold all text 105
Magnify the screen 105
Use TalkBack to read screens 106
Hear audio description of movies and shows 107
Hearing assistance 108
Caption all speech 108
Turn on video captions 108
Dexterity assistance 109
Change timing controls 109
Use accessibility shortcuts 110
About accessibility shortcuts 110
Use accessibility menu of essential controls 110
Manage accessibility buttons 111
Press Volume buttons for accessibility features 111
Location 113
Use location services 113
About location information 113
Turn location on or off 113
Review apps using your location 113
Fix an issue 113
Passwords & accounts 115
Add or remove accounts 115
Add accounts 115
Remove accounts 115
Security 116
About security 116
Screen lock options 116
Fingerprint sensor 116
Additional security options 116
Set a screen lock 117
Set or change screen lock 117
Screen lock types 117
Remove screen lock 117
Quickly tighten lock screen security 118
Set advanced lock options 119
Set time before locking 119
Stop Power button from instantly locking 119
Control network and security functions 119
Hide your pattern or PIN 120
Hide passwords 120
Use fingerprint security 121
Set up fingerprint security 121
Use fingerprint to unlock phone 121
Use fingerprint to sign in to apps 122
Why am I still asked for PIN/pattern? 122
Fix an issue 122
More security settings 123
Pin an app screen 123
Turn on pinning 123
Pin and unpin an app 123
Lock SIM card 124
Set up SIM lock 124
Unlock SIM card 124
If you accidentally disabled SIM 124
Change SIM PIN 124
Privacy 125
Review or change permissions 125
Control access to your mic and camera 126
Block mic or camera from app in use 126
Block/unblock for all apps 126
Hide passwords 127
Control activity tracking 128
Disable tracking 128
Reset tracker for new profile 128
Keep Wi-Fi and mobile networks secure 129
System 130
Use multiple languages 130
Change display language 130
Set language for an app 130
Set regional preferences 130
Set date and time 131
Change time format 131
Set date and time automatically 131
Set date and time manually 131
Switch time zones 131
Show multiple time zones 131
Open apps faster 132
Users and guests 133
Share your phone 133
Ways to share your phone 133
About owners, users, and guests 133
Switch users 133
Add, modify, remove users 135
Add a user 135
Restrict calls and messages 135
Remove a user 135
Add or delete guest 137
Lend to guest 137
End guest session 137
About phone 138
Record your IMEI number 138
Find legal and product information 139
Fix issues 140
Hardware issues 140
Phone is slow or unstable 140
Phone feels warm or hot 141
Overview 141
Reasons your phone may get warm 141
Ways to keep your phone from heating up 141
If you're not using or charging it 141
Phone won't turn on 142
Phone restarts or crashes 143
Screen is frozen or won't respond 144
Screen displays wrong colors 145
Everything is negative, reversed colors 145
Tones, hues are different or missing 145
Background turned dark/light 145
Call and SIM issues 146
Troubleshoot issues with calls 146
Can't make calls 147
SIM card not recognized 147
No signal 147
Have signal, but can’t make calls 147
Consistent busy signal 148
Can't answer or phone doesn't ring 149
Phone doesn’t ring or ring loud enough 149
Can't answer ringing phone 149
Consistent busy signal 149
Don’t get calls/texts 149
Calls go to voicemail 150
Issues during calls 151
Screen goes black 151
Calls are dropping 151
People can’t hear me 151
Poor sound quality on calls 152
Battery issues 153
Charging issues 153
Phone gets hot while charging 153
TurboPower charging not working 153
Charging stops at 80% 153
Battery drains too fast 154
Battery life varies 154
If your battery is draining faster than expected 154
Bluetooth, Wi-Fi, USB issues 155
Bluetooth issues 155
Bluetooth turning on automatically 155
Can't pair 155
Can’t reconnect previously paired device 155
Can't hear music 155
Can't make or hear on calls 156
Connection drops 156
Paired device can't see contacts 156
Fix it: Check the basics 156
Wi-Fi issues 158
Can't connect to a network 158
Connection drops 158
Hotspot problems 158
Can't transfer files or connect USB to computer 160
Check your USB connection 160
Check your computer 160
Check your phone 160
Account and sign-in issues 161
Account sync issues 161
Sync account manually 161
Basic troubleshooting 161
Advanced troubleshooting 161
App issues 163
App or widget issues 163
Can't change apps and widgets 163
App or widget missing from home screen 163
App icons being replaced in favorites 163
App crashes, won’t open, or isn’t working 163
App is slow to open 164
App disabled in safe mode 164
Problems with app you installed 164
Camera issues 165
Photo looks blurry 165
Accidentally deleted photos 165
WhatsApp camera issues 165
Error: Please restart Camera to continue 165
Error: Camera Busy 165
Maintenance procedures 167
Update Android software 167
Check Android version number 167
Install Android software updates 167
Reset connections, settings, or apps 168
Reset Wi-Fi, cellular data, and Bluetooth 168
Reset battery, display, and storage settings 168
Reset app preferences 169
Reset baseband settings 170
Reset phone 171
What a reset does 171
Before you reset 171
Reset phone from Settings 171
Reset phone if you can't open Settings 171
Get more help 173

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