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en Troubleshooting
Troubleshooting Troubleshooting
TroubleshootingYou can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶Repairs to the appliance should only be carried out by trained specialist
staff.
▶Only use genuine spare parts when repairing the appliance.
▶If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
Cause
Troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶Check the circuit breaker in the
fuse box.
There has been a power cut.
▶Check whether the lighting in your
kitchen or other appliances are
working.
Blender jug is not locked.
▶Set the rotary switch to .
▶Place the blender jug onto the base
unit and rotate in a clockwise direc-
tion until it locks into place.
The blade is blocked or stiff.
▶Set the rotary switch to .
Appliance has a humming
sound.
▶Remove the blockage.
▶Set the rotary switch to .
Appliance switches off dur-
ing use.
▶Reduce the processing quantity.
Processing quantity is too
great or processing time
was too long.
▶Allow the appliance to cool down to
room temperature.
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