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Battery Information
Camera Alerts
Problems are rare, but your GoPro will let you know if anything comes
up. Here are some of the messages you might see.
Message
Description
WARNING: Do not drop, disassemble, open, crush, bend,
deform, puncture, shred, microwave, incinerate, or paint your
camera or battery. Do not insert foreign objects into any
opening on the camera, such as the USB-C port. Do not use
your camera if it’s been damaged—for example, if cracked,
punctured, or harmed by water. Disassembling or puncturing
the integrated battery can cause an explosion or fire.
BATTERY DISPOSAL
Camera Is Too Hot
Your camera's normal operating temperature
range is 14°F ~ 95°F (-10°C ~ 35°C). It will shut
down if it gets too hot. Let it cool before using
it again.
SD Card Error
There's a problem with your SD card. Restart your
camera. It will try to repair damaged files and
restore your camera back to full function.
Most rechargeable lithium-ion batteries are classified as non-
hazardous waste and are safe for disposal in the normal municipal
waste stream. Many regions require battery recycling. Check your local
laws to make sure that you can dispose of rechargeable batteries in
your regular trash. To safely dispose of lithium-ion batteries, protect
terminals from exposure to other metal with packing, masking, or
electrical tape so they do not cause a fire while being transported.
Repairing Your File
Usually caused when your camera loses power
while recording or if there’s a problem saving the
file. Your GoPro will let you know when a repair is
in progress and if the file was fixed.
Lithium-ion batteries, however, do contain recyclable materials and
are accepted for recycling by the Rechargeable Battery Recycling
Corporation’s (RBRC) Battery Recycling Program. We encourage
you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY
in North America to find a convenient recycling location.
SD Card Rating
Your camera will let you know if your SD card
is rated below the required A2 and V30 speed
rating or has degraded over time and can no
longer perform up to its standards.
Never dispose of a battery in a fire because it may explode.
Battery Low,
Powering Off
Appears when the battery charge drops below
10%. If the charge runs out while recording, your
camera will stop recording, save the video, and
turn itself off.
WARNING: Only use GoPro replacement batteries, power
cables, and battery charging accessories or devices with
your camera.
Using an older GoPro battery or non-GoPro battery could
greatly limit your camera’s performance, will void your
warranty, and may cause fire, electric shock, or other
safety risk.
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