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Images jitter or ripple images
It is likely that there is electric equipment nearby that brings
appear
about electronic interference.
5.2 Possible Breakdowns Related to FUNCTIONS
Abnormal Phenomena
Possible Solutions
1.When pen does not work in art programs only: Uninstall
the driver and reinstall it. If you use Windows OS, make sure
to ''run as administrator'' when installing the driver. (But not
Pen doesn’t work and no
''run as administrator'' on desktop after the driver has been
pressure in the graphics
well installed already)
software
2.When pen does not work everywhere: Try re-inserting the
USB cable. Try different USB ports on computer. Try different
computer.
Cursor movement is abnormal
Try re-inserting the USB cable or restarting your computer.
When pressing the side button, please make sure that the
The side button of the pen
nib didn’t touch the glass surface and the distance between
doesn’t work
the nib and surface is within 10 mm
There is a deviation between
Try calibration
the tip and the cursor
GAOMON driver indicates ''device connected'', but the pen doesn’t respond in Mac OS
10.14 or above versions.
Find answer here:
https://www.gaomon.net/question/macos_mojave_catalina_solution.html
Note:
For more information, please contact us with our email: service@gaomon.net
or find answer here https://blog.gaomon.net/faq-list/
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