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4.Trouble Shooting
Abnormal Phenomena
Possible Solutions
You may have installed other tablet drivers or opened the
drawing software when installing the driver. Please uninstall
There is no pressure in the graphics
all drivers and close the drawing software, then reinstall
software but the cursor moves
the driver. It’s better to restart your computer after finishing
the installation.
1. Make sure you are using the pen that originally came with
your tablet.
The pen does not work
2. Make sure you installed the driver correctly.
1. Make sure the Press Keys function were enabled in the
driver.
Press Keys does not work
2. Make sure you have correctly defined the Press Keys.
When you are not using the tablet, please do not put the pen
on the tablet surface, which will keep the computer awake.
The computer can’t enter sleep mode
When pressing the side button, please make sure that the nib
The side button of the pen doesn’t
didn’t touch the tablet surface and the distance between the
work
nib and surface is more than 10mm.
Make sure the USB port is functional, if not, please change to
The computer can’t recognize the
another USB port.
tablet
For more FAQ, please feel free check:
https://blog.gaomon.net/faq-list/ or https://www.gaomon.net/question/
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