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Troubleshooting Guide
Problem
Cause
Solution
Appliance stopped
during operation.
No Power.
Check appliance is plugged in.
Machine overloaded/
maximum capacities
exceeded.
Turn the speed switch to the off
position, wait a few seconds and
then re-select the speed. The
appliance should resume operating
straight away.
Check maximum capacities in the
‘Recommended Usage Chart’.
Outlet covers not fitted or
unlocked.
Check that the outlet cover/s are
fitted correctly.
Attachment not fitted and
locked on correctly.
Check attachment locked on
correctly.
Medium or High
speed attachments
not operating.
Other outlet cover not
fitted correctly.
Check other outlet cover fitted
correctly.
Movement on the
worksurface.
Feet on the underside of
the unit are wet or dirty.
Regularly check the feet are clean
and dry.
Seal missing.
Seal incorrectly fitted.
Seal damaged.
Blender, Blend-
Xtract 2GO or mill
attachment leaking
from blade unit.
Check seal is fitted correctly
and not damaged. To obtain a
replacement seal see ‘Service and
Customer Care’.
Poor performance of
tools/attachments.
Refer to hints in relevant ‘Using The Attachments’ section.
Check attachments are assembled correctly.
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