Инструкция мФУ струйное HP DeskJet 2720е

Solve a problem (стр. 81 из 124)

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Страница 81 документа МФУ струйное HP DeskJet 2720е. Раздел: Струйные МФУ. Бренд: HP.

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9 Solve a problem

This section contains the following topics:

●
Get help from the HP Smart app

●
Get help in this guide

●
HP support

ENWW
75

Оглавление

Printer parts 7
Printer overview 8
Top and front view 8
Back view 9
Control panel features 10
Overview of buttons and lights 10
Control panel display icons 11
Control panel lights and display icons status 13
Print reports from control panel 15
Load media and paper basics 17
Load media 18
Load original 21
Change the default paper size detected by printer 22
Paper basics 23
Connect your printer 25
Requirements for HP+ printers 26
Keep the printer connected to the Internet 26
Use Original HP cartridges 26
Have an HP account 26
Connect using the HP Smart app 27
Connect to a wireless network with a router 28
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) 28
Connect your printer to a wireless network using HP printer software 29
Connect wirelessly without a router 30
Wireless settings 33
Tips for setting up and using a wireless printer 34
Connect your printer to your computer with a USB cable (non-wireless connection) 35
Change the connection type 36
Printer management tools 37
Use the HP Smart app to print, copy, scan, and troubleshoot 38
Open the HP printer software (Windows) 39
Toolbox (Windows) 40
Embedded web server (EWS) 41
About cookies 41
Open the embedded web server 41
Embedded web server cannot be opened 42
Sleep mode 43
Quiet Mode 44
Auto-Off 45
Update the printer 46
Print 47
Print using the HP Smart app 48
Print using a computer 50
Print documents 50
Print photos 51
Print envelopes 51
Print using the maximum dpi 52
Print using a Mac desktop or laptop 52
Print from mobile devices 54
Print with Print Anywhere 54
Tips for print success 55
Ink tips 55
Paper loading tips 55
Printer settings tips (Windows) 55
Copy and scan 57
Copy and scan using HP Smart 58
Copy and scan from an Android or iOS device 58
Scan from a Windows 10 device 59
Copy and scan from a Mac 59
Copy from the printer 61
Scan using HP printer software 62
Scan to a computer 62
Scan to email 62
Create a new scan shortcut (Windows) 62
Change scan settings (Windows) 63
Scan using Webscan 65
Tips for copy and scan success 66
Manage cartridges 67
Information on cartridges and the printhead 68
Check estimated ink levels 69
Order ink supplies 70
Replace cartridges 71
Use single cartridge mode 73
Cartridge warranty information 74
Tips for working with cartridges 75
Web Services 77
What are Web Services? 78
Set up Web Services 79
Remove Web Services 80
Solve a problem 81
Get help from the HP Smart app 82
Get help in this guide 82
Jams and paper-feed issues 82
Clear a paper jam 82
Learn how to avoid paper jams 86
Solve paper-feed problems 87
Cartridge issues 87
Identify whether a cartridge has a problem 87
Fix cartridge problems 88
Printing issues 89
Fix problems with HP+ printers not printing 89
Fix problems with page not printing (unable to print) 90
Fix print quality issues 92
Network and connection issues 94
Fix wireless connection 94
Fix Wi-Fi Direct connection 95
Printer hardware issues 96
Control panel error codes and status 96
Control panel error codes 96
Control panel ink error status 98
Control panel paper error status 100
HP support 101
HP EcoSolutions (HP and the Environment) 103
Energy Save Mode 104
Technical information 105
HP Company notices 106
Specifications 107
Regulatory notices 109
Regulatory model number 109
FCC statement 109
Power cord instructions 110
Notice to users in Korea 110
VCCI (Class B) compliance statement for users in Japan 110
Notice to users in Japan about the power cord 110
Noise emission statement for Germany 110
European Union and United Kingdom Regulatory Notice 110
Products with wireless functionality 111
EMF 111
Wireless functionality in Europe 111
Visual display workplaces statement for Germany 111
Regulatory wireless statements 112
Exposure to radio frequency radiation 112
Notice to users in Canada (5 GHz) 112
Notice to users in Taiwan (5 GHz) 112
Notice to users in Serbia (5 GHz) 112
Notice to users in Thailand (5 GHz) 113
Notice to users in Mexico 113
Notice to users in Brazil 113
Notice to users in Taiwan 113
Environmental stewardship program 114
HP tips for reducing environmental impact 115
Eco-Tips 115
Paper 115
Plastics 115
European Union Commission Regulation 1275/2008 115
Safety data sheets 115
Chemical substances 116
EPEAT 116
SEPA Ecolabel User Information (China) 116
Recycling program 116
HP inkjet supplies recycling program 116
Power consumption 116
China Energy Label for Printer, Fax and Copier 117
Disposal of waste equipment by users 117
Waste disposal for Brazil 118
The Table of Hazardous Substances/Elements and their Content (China) 119
Restriction of hazardous substance (India) 119
Restriction on hazardous substances statement (Turkey) 119
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) 120
Battery disposal in Taiwan 121
European Union Battery Directive 121
Battery notice for Brazil 121
California Perchlorate Material Notice 121
California Rechargeable Battery Take-Back Notice 121
Index 123

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