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EN Troubleshooting
If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error Icon
Status
Error Message
Solutions
Blinking orange
Air duct blocked
Check whether the dust cup,
extension rod, smart multi-surface
brush, or motorized mini-brush is
blocked.
Blinking orange
Brush roller stuck
Refer to the [Cleaning the Smart
Multi-Surface Brush] section to clean
the debris and hair tangled on the
brush roller.
Solid orange
Filter is expiring
Please replace the filter in time.
Blinking red
Please wait until the motor
temperature returns normal.
High-
temperature
alert
If one of the error codes from E0 to E4 appears on the display screen, please contact the
after-sales service team.
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE
as in directive 2012/19/EU) which should not be mixed with unsorted household
waste. Instead, you should protect human health and the environment by handing
over your waste equipment to a designated collection point for the recycling of
waste electrical and electronic equipment, appointed by the government or local
authorities. Correct disposal and recycling will help prevent potential negative
consequences to the environment and human health. Please contact the installer
or local authorities for more information about the location as well as terms and
conditions of such collection points.
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