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Malfunction
description
Causes
Solutions
EN
Rice
undercooked or
overcooked.
Too much or not
enough water compared
to rice quantity.
Refer to rice cooking table
for water quantity.
Always add rice to the
cooking bowl first, then
add water to the water
level mark on the inside of
the bowl.
Rice
undercooked or
overcooked.
Insufficiently simmered.
• The surface of the bowl may change color after first use or with prolonged
use. This color change is the effect of steam and water—it will not affect
the use of the multicooker and is not hazardous to your health. You can
continue to use it safely.
Cleaning the inner lid
Remove the inner lid by pushing outwards with both hands (fig.3). Clean it
with a sponge and washing up liquid (fig.4). Then wipe dry and put it back
behind the 2 ribs and push it on the top until it’s fixed – (fig.7–8).
Cleaning and care of the other parts of the appliance
Clean the outside of the multicooker – fig.6, the inside of the lid and the
cord with a damp cloth and wipe dry. Do not use abrasive products.
Do not use water to clean the interior of the appliance body as it could
damage the heat sensor.
TECHNICAL TROUBLESHOOTING GUIDE
Send to the authorized
service center for repair.
Automatic keep
warm function
fails
(appliance stays on
cooking programe
or does not heat on
keep warm).
Malfunction
description
Causes
Solutions
The keep warm function
has been cancelled by
user during the setting.
The function may only
operate after Porridge,
Soup, Stew, Rice/
cereals menus.
Appliance not
plugged in.
Check the appliance is
plugged in the socket, and
is switched on.
Control panel
lights off and
no heating.
E0
The sensor on the top
open circuit or short
circuit.
Send to authorized service
center for repair.
Control panel
lights off and
heating.
E1
The sensor on the
bottom open or short
circuit.
Problem of the
connection of the
indicator light or
indicator light is
damaged.
Stop the appliance and
restart the program. If the
problem repeats, please
send to the authorized
service center for repair.
Lid is badly closed.
Open and close the lid
again.
Remark: If inner bowl is deformed, do not use it anymore and get a
replacement from the authorized service center for repair.
Steam leakage
during use.
Inner lid not positioned
or assembled properly.
Ensure the inner lid is well
positioned – fig.7-8
The sealing gasket is
damaged.
Send to authorized service
center for repair.
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