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IM2025
9. TROUBLESHOOTING
Problem
Reason
Solution
The device is not connected to
the mains
Plug the power cord into an
electrical outlet
The device does not heat up.
The switch indicator does
NOT light when the power is
turned on
Household circuit breaker/
ground fault interrupter has
tripped or fuse has blown
Reset the circuit breaker/
ground fault interrupter or
replace the fuse. If assistance
is needed, contact a licensed
electrician
The device is damaged or
needs repair
Stop using immediately and
unplug from the socket.
Contact customer service for
further assistance
No water in the tank
Pour water into the tank
Steam output is weak or
intermittent
Low water level in tank
Add water to the tank
Excessive amount of water in
steam
Condensation in the hose
Point the nozzle at the sink,
bathtub or ground and shake
while pressing the steam
button. Continue until excess
water is released
The tank is full
Drain some water from
the tank. Always use the
measuring cup provided to
fill the tank with the correct
amount of water
The device has not reached
full operating temperature
Wait 10 minutes until the
steam is hot enough
The accessories are not firmly
connected to the steam nozzle
Accessories are not installed
correctly
Check that the accessories are
installed correctly
Floor surfaces appear cloudy
or streaky after steaming
Dirty microfiber cloth
Replace the cloth with a clean
one
Water is too hard
Switch to distilled or
demineralized water
10. DISPOSAL, SERVICE LIFE, WARRANTY PERIOD
This symbol on the product, packaging and/or accompanying documentation means
that used electrical and electronic products must not be disposed of with normal
household waste.
with normal household waste. They should be taken to a specialized collection point.
For more information on existing waste collection systems, please contact your local
authorities.
Proper
disposal
will
help
to
save
valuable
resources
and
prevent
possible
negative
impacts
on
human
health
and
the
environment
that
may
arise. and the environment that can result from improper waste management.
At the end of its service life, the appliance must be disposed of in accordance with
the rules, regulations and methods applicable at the place of disposal. Detailed
information on the disposal of the appliance can be obtained from the representative
of the local authority by providing him with full information about the appliance.
The manufacturer and its authorized person are not responsible for the Buyer’s
compliance with the legal requirements for disposal and the methods of disposal
of the appliance chosen by the Buyer. The service life of the appliance is specified
20