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10. TROUBLESHOOTING
11. COMPLIANCE
Caution:
The product is in compliance with the European Union energy
legislation.
–
Never try to repair the product by yourself. If you have any
problems while using this product, check the following points
before you request service.
System
The speaker will not turn on.
• Ensure that the speaker battery is not drained. If not, use the
AC power instead.
Bluetooth connection mode
The product is intended to be used for streaming music via
Bluetooth connection. A consumer can stream Bluetooth
audio to the speaker. When the product is connected through
Bluetooth, the Bluetooth connection must remain active at all
times to ensure proper operation.
The product will enter sleep mode (networked standby) after
20 minutes without operation. The power consumption in sleep
mode is less than 2.0 Watts, after which it can be re-activated
via Bluetooth connection.
No response from some buttons
• The product may be in demo mode. In demo mode, the
and buttons are disabled. Hold
and BASS BOOST
simultaneously for more than 5 seconds to exit.
Other mode
The product will enter standby mode after 20 minutes without
operation. The power consumption in standby mode is less than
0.5 Watts.
Sound
No sound from the speaker.
• Ensure that the speaker is powered on.
• Adjust volume.
• Ensure that a sound source is active and not muted.
Bluetooth
A device cannot connect with the speaker.
• Ensure that the Bluetooth function of the device is enabled.
• The speaker is already connected with another Bluetooth
device. Hold on the speaker for more than 10 seconds to
disconnect and pair with a new device.
Poor audio quality from a connected Bluetooth device
• The Bluetooth reception is poor. Move the device closer to
the speaker, or remove any obstacle between the device and
speaker.
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