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Earbud and Charging Case Status
LIGHT ACTIVITY
SYSTEM STATE
Blinks white 3 times (repeated)
Updating software
Blinks amber (3 seconds)
Restoring factory settings
Blinks amber and white
Error – contact Bose customer service
CHARGING CASE STATUS LIGHT
The charging case status light is located on the front of the charging case.
Charging case status light
Battery, update, and error status
Shows the charging case battery, update, and error status.
LIGHT ACTIVITY
SYSTEM STATE
Solid white
Fully charged (100%) and plugged in
Solid white (5 seconds)
Charged (34% – 99%)
Solid amber (5 seconds)
Low charge (10% – 33%)
Blinks amber 2 times
Need to charge (less than 10%)
Solid amber
Charging
Blinks white 3 times (repeated)
Updating software
Blinks amber and white
Error – contact Bose customer service
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