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EN EN Specifications
Troubleshooting
Robot
Base Station with Auto-Empty
Problem
Solution
Model
RLF11SE
Model
RCDD0202
Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming
cleaning.
Charging Time
Approx. 6 hours
Rated Input
220-240 V 50-60 Hz
The robot will not resume cleaning after
charging.
The robot will not resume cleaning after you manually return the robot to the base station to charge, which
includes manually placing the robot on the base station or sending the robot to charge via the app, or the
robot itself.
Rated Voltage
14.4 V
Rated Output
20 V
1 A
Check whether the dust bag in the dust tank is full.
Rated Power
75 W
The base station cannot automatically
empty the dust box.
Rated Power
If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the
base station, or the dust box. If any, clean the blocked part in time.
650 W
Operation Frequency
2400-2483.5 MHz
(during dust emptying)
Check whether there is water inside the water tank.
Maximum Output Power
< 20 dBm
Clean the air hole on the water tank stopper.
No water comes out of the water tank,
or only a little bit comes out.
Clean the mop pad if it becomes dirty.
Make sure the mop pad is installed correctly according to the user manual.
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
Robot returns to the base station
without performing auto-empty tasks.
DND mode prevents the robot from performing auto-empty tasks.
For more support, contact us via https://global.dreametech.com.
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