Инструкция смартфон Motorola Moto G55

Fix issues : Account and sign-in issues 157 (стр. 163 из 174)

Бренд: Motorola

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Fix issues : Account and sign-in issues 157

2.
Clear cache and data for the Contacts app.

a.
If you've saved any contacts since you last synced, back them up. Open the Contacts app and touch

> Settings > Export. Then export to a VCF file and email the file to yourself.

b.
Clear the cache and data for the Contacts app.

c.
Download the VCF file that you emailed to yourself, then import those contacts (Contacts app >

>

Import).

Оглавление

Contents 3
Set up phone 7
Insert or remove SIM and SD cards 7
About the SD card 7
Insert or replace cards 7
Fix an issue 8
Change wallpaper 9
Set the wallpaper 9
Make it yours 10
Change its look and sound 10
Protect your phone 10
Other common set up tasks 10
Learn the basics 11
About your hardware 11
Hardware diagram 11
Care for your phone 12
About Qualcomm aptX audio technology 12
About your home screen 14
What’s on the screen 14
Add/remove screens 14
Customize your home screen 15
If this is your first smartphone 16
Learn the basics 16
Get apps 16
Protect your phone 16
Personalize your phone 16
Manage cellular data 17
Useful to know 17
Status bar icons 18
About status icons 18
What status icons mean 18
Get around 22
Use quick settings 22
Open quick settings 22
Adjust quick settings 22
Open all settings 24
Customize quick settings 24
Move between apps and screens 26
Choose how to get around 26
Use gesture navigation 26
Use 3-button navigation 26
Change keyboard apps 27
Download other keyboards 27
Choose which keyboard to use 27
Remove keyboards 27
Turn off phone 28
Use apps 29
Open, close, switch apps 29
Open and close apps 29
Open apps from sidebar 29
Switch between open apps 30
Delete or disable apps 31
Disable apps provided with phone 31
Delete apps you installed 31
Delete apps installed by others 31
Find problem apps with safe mode 32
Step 1: Restart in safe mode 32
Step 2: Check if the problem goes away 32
Step 3: Exit safe mode 32
Step 4: Check your apps 32
Listen to music 33
Get music 33
Enhance your music with Dolby Atmos 33
Use Volume buttons to switch tracks 33
Settings 34
Network and internet 34
Connect to Wi‑Fi networks 34
Turn on and connect 34
Change, share, remove networks 34
Turn Wi-Fi off 35
Advanced Wi-Fi settings 35
Connect with Wi-Fi Direct 36
Control data usage 37
Turn mobile data off/on 37
Set data warning and limit 37
Restrict background data 37
Dual SIMs 38
Share your internet connection 39
Use your hotspot 39
Manage hotspot connections 40
USB tethering 41
Bluetooth tethering 42
Connect to VPNs 43
Add a Private DNS service 44
Connected devices 45
Connect with Bluetooth 45
Turn Bluetooth on/off 45
Pair with and use devices 45
Configure, rename, or remove 46
Print from your phone 48
Set up printing 48
Print 48
Change USB preferences 49
Available USB modes 49
Change USB mode 49
Keep in charging mode only 49
Display 51
Adjust screen brightness 51
Use Dark theme 52
Change text and icon size 53
Adjust refresh rate 54
Adjust colors at night 55
Automatically change screen to amber 55
Use a screen saver 56
Set up screen saver 56
Start screen saver 56
Turn off screen saver 56
Add screen savers 56
Set screen recording options 57
Home & Lock screen 58
Set which icons show in status bar 58
Change lock screen features 59
Change how notifications look and work 59
Set gestures for turning screen on/off 61
Make clock smaller 61
Add message to lock screen 61
Add features and apps to lock screen 61
Sound & vibration 63
Adjust volumes 63
Use Volume buttons 63
Set app volumes and auto-mute apps 63
Silence with Power & Volume buttons 64
Pick up to silence 64
Set ringtones 65
Change default call ringtone 65
Set call ringtone for a contact 65
Change notification sound 65
Change alarm sound/music 66
Get more ringtones 66
Fix an issue 66
Change vibration settings 67
Turn all vibration on/off 67
Set call vibration 67
Set notification vibration 67
Control alarm vibration 67
Silence calls & notifications 69
Quickly turn Do Not Disturb on or off 69
Silence automatically 69
Choose what can interrupt 70
Enhance sound 72
About Dolby Atmos 72
Select sound profiles 72
Turn Dolby Atmos off 72
Notifications 74
Turn notifications on/off 74
Turn off app notifications 74
Turn on app notifications 74
Choose how notifications look and open 75
Turn notification dots off/on 75
Turn bubbles off/on for messaging 75
Turn on snoozing 75
Allow notifications to open apps in freeform 75
Control notification lights 77
Control notification sound 78
Change notification volume 78
Change notification sound 78
Silence an app's notifications 78
Manage notification privacy 80
Control which apps read your notifications 80
Control lock screen notifications 81
See previously viewed notifications 82
Gestures 83
Set up sidebar for easy multitasking 83
Turn on the sidebar 83
Customize the sidebar 83
Allow notifications to open apps in freeform 84
About the Gametime sidebar 84
Change System navigation 85
Set options for Gesture navigation 85
Set options for 3-button navigation 86
Use one-handed mode 87
Set it up 87
Use it 87
Turn it off or remove 88
Adjust screenshot settings 89
Customize Power button gesture 90
Double-tap back for shortcut 91
Turn flashlight on and off 92
Twist phone to open camera 93
Battery 94
Charge phone 94
How to charge 94
Tips for charging phone 94
Extend battery life 95
Choose settings that use less battery 95
Temporarily conserve battery power 95
See what’s using your battery 95
Use optimized charging 95
Prevent overcharging 96
Show battery percentage in status bar 97
Get battery information 98
Storage 99
About storage options 99
Phone internal storage 99
SD card storage 99
Cloud storage 99
Manage phone storage 100
Temporarily turn off RAM boost 100
Schedule automatic removal of photos and videos 100
Manage SD card 101
Eject SD card 101
Erase SD card 101
Accessibility 102
Visual assistance 102
Adjust colors if you’re color blind 102
Use color inversion 102
Make screen extra dim 103
Bold all text 104
Magnify the screen 104
Use TalkBack to read screens 105
Hear audio description of movies and shows 106
Hearing assistance 107
Caption all speech 107
Turn on video captions 107
Dexterity assistance 108
Change timing controls 108
Use accessibility shortcuts 109
About accessibility shortcuts 109
Use accessibility menu of essential controls 109
Manage accessibility buttons 110
Press Volume buttons for accessibility features 110
Location 112
Use location services 112
About location information 112
Turn location on or off 112
Review apps using your location 112
Fix an issue 112
Passwords & accounts 114
Add or remove accounts 114
Add accounts 114
Remove accounts 114
Security 115
About security 115
Screen lock options 115
Fingerprint sensor 115
Additional security options 115
Set a screen lock 116
Set or change screen lock 116
Screen lock types 116
Remove screen lock 116
Quickly tighten lock screen security 117
Set advanced lock options 118
Set time before locking 118
Stop Power button from instantly locking 118
Control network and security functions 118
Hide your pattern or PIN 119
Hide passwords 119
Use fingerprint security 120
Set up fingerprint security 120
Use fingerprint to unlock phone 120
Use fingerprint to sign in to apps 120
Why am I still asked for PIN/pattern? 121
Fix an issue 121
More security settings 122
Pin an app screen 122
Turn on pinning 122
Pin and unpin an app 122
Lock SIM card 123
Set up SIM lock 123
Unlock SIM card 123
If you accidentally disabled SIM 123
Change SIM PIN 123
Privacy 124
Review or change permissions 124
Control access to your mic and camera 125
Block mic or camera from app in use 125
Block/unblock for all apps 125
Hide passwords 126
Control activity tracking 127
Disable tracking 127
Reset tracker for new profile 127
Keep Wi-Fi and mobile networks secure 128
System 129
Use multiple languages 129
Change display language 129
Set language for an app 129
Set regional preferences 129
Set date and time 130
Change time format 130
Set date and time automatically 130
Set date and time manually 130
Switch time zones 130
Show multiple time zones 130
Open apps faster 131
Users and guests 132
Share your phone 132
Ways to share your phone 132
About owners, users, and guests 132
Switch users 132
Add, modify, remove users 134
Add a user 134
Restrict calls and messages 134
Remove a user 134
Add or delete guest 136
Lend to guest 136
End guest session 136
About phone 137
Record your IMEI number 137
Find legal and product information 138
Fix issues 139
Hardware issues 139
Phone is slow or unstable 139
Phone feels warm or hot 140
Overview 140
Reasons your phone may get warm 140
Ways to keep your phone from heating up 140
If you're not using or charging it 140
Phone won't turn on 141
Phone restarts or crashes 142
Screen is frozen or won't respond 143
Screen displays wrong colors 144
Everything is negative, reversed colors 144
Tones, hues are different or missing 144
Background turned dark/light 144
SD card issues 145
Phone doesn't recognize new SD card 145
Phone can't format SD card 145
Phone stopped reading SD card 145
Apps can't view files on SD card 146
Computer can't view files on SD card 146
Call and SIM issues 147
Troubleshoot issues with calls 147
Can't make calls 148
SIM card not recognized 148
No signal 148
Have signal, but can’t make calls 148
Consistent busy signal 149
Can't answer or phone doesn't ring 150
Phone doesn’t ring or ring loud enough 150
Can't answer ringing phone 150
Consistent busy signal 150
Don’t get calls/texts 150
Calls go to voicemail 151
Issues during calls 152
Screen goes black 152
Calls are dropping 152
People can’t hear me 152
Poor sound quality on calls 153
Battery issues 154
Charging issues 154
Phone gets hot while charging 154
TurboPower charging not working 154
Charging stops at 80% 154
Battery drains too fast 155
Battery life varies 155
If your battery is draining faster than expected 155
Bluetooth, Wi-Fi, USB issues 156
Bluetooth issues 156
Bluetooth turning on automatically 156
Can't pair 156
Can’t reconnect previously paired device 156
Can't hear music 156
Can't make or hear on calls 157
Connection drops 157
Paired device can't see contacts 157
Fix it: Check the basics 157
Wi-Fi issues 159
Can't connect to a network 159
Connection drops 159
Hotspot problems 159
Can't transfer files or connect USB to computer 161
Check your USB connection 161
Check your computer 161
Check your phone 161
Account and sign-in issues 162
Account sync issues 162
Sync account manually 162
Basic troubleshooting 162
Advanced troubleshooting 162
App issues 164
App or widget issues 164
Can't change apps and widgets 164
App or widget missing from home screen 164
App icons being replaced in favorites 164
App crashes, won’t open, or isn’t working 164
App disabled in safe mode 165
Problems with app you installed 165
Camera issues 166
Photo looks blurry 166
Accidentally deleted photos 166
Can’t delete photo 166
WhatsApp camera issues 166
Error: Please restart Camera to continue 166
Error: Camera Busy 167
Maintenance procedures 168
Update Android software 168
Check Android version number 168
Install Android software updates 168
Reset connections, settings, or apps 169
Reset Wi-Fi, cellular data, and Bluetooth 169
Reset battery, display, and storage settings 169
Reset app preferences 170
Reset phone 172
What a reset does 172
Before you reset 172
Reset phone from Settings 172
Reset phone if you can't open Settings 172
Get more help 174

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