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invalid parameters of mains (electricity and water), where EWH is operated, and due to the
intervention of a third party. Manufacturer's warranty does not cover claims for appearance of EWH.
EN
Repairs, replacement of parts and components within the warranty period do not extend the warranty
period for EWH in general. The warranty period for replaced or repaired parts shall terminate at the
same time as EWH warranty period.
Recycling
When complying with the rules of EWH installation, operation and maintenance and when water
quality complying with current standard the manufacturer sets EWH lifespan of 7 years from the date
of purchase. All parts of the heater are made of materials allowing, where appropriate,
environmentally sound disposal which must be made in accordance with the rules and regulations of
the country where the water heater is operated.
Manufacturer information
Manufacturer:
HEATING EQUIPMENT LTD
44, Moskovskoe Shosse, Tosno, Leningrad Region, 187000, Russia
All models have been certified and comply with requirements of Technical
Regulations of the Customs Union, ТР ТС 004/2011, ТР ТС 020/2011,
Certificate No. ТС RU C-RU.AB72.B.01094
and European Directives 2006/95/EC, 2004/108/EC.
Warranty service and customer service in Russia: phone.: 8-800-333-50-77
(Monday-Friday from 09:00 to 20:00; Saturday, Sunday from 10:00 to 18:00 (Moscow time); toll-free
in Russia), e-mail: service@thermex.ru
Head Service Center – installation and connection of EWH, warranty and post-guarantee
repairs:
Russia, St. Petersburg, ul. Blagodatnaya, d. 63, phone: (812) 313-32-73
Phones and addresses of authorized service centers in other cities and regions can be found on the
website www.thermex.ru or by contacting the service centre specified by the seller:
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