Инструкция 14" Ноутбук Lenovo Thinkpad E14 Gen 7

Find your service QR code and serial number

This topic helps you find service QR code and serial number.

Scan the QR code on the base cover assembly to view the following information:

• Your product information and warranty status

• The latest Lenovo-verified drivers and software

• Troubleshooting and diagnosing solutions when hardware or software issue is encountered

• Customer support center and e-ticket entry for professional support

You can find your serial number via:

• Dashboard or Device in the Vantage app

• Serial-number label of your computer (shown as below illustration)

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to https://
pcsupport.lenovo.com/supportphonelist for the latest phone numbers.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.

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