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GO Ultra User Manual
File transfer from camera to computer (Mac/Windows)
1.
Use the official Type-C cable to connect the camera to your computer.
2.
Power on the camera and select 'USB Drive Mode'. Wait for the computer to
recognize the camera drive.
3.
Open DCIM > Camera01 folder and copy photos/videos from this folder to your
computer.
If your camera can't connect to the camera, try the following:
1.
Ensure the camera firmware is up to date. How to update?
2.
Use the official data cable for transfer, as non-official cables may have
compatibility issues.
3.
Make sure the camera is powered on.
App File Transfer to Mac
•
iPhone
1.
Connect your iPhone to your Mac.
2.
In the Finder window on your Mac, select your iPhone.
3.
Click the small triangle beside the Insta360 to open the folder.
4.
Transfer from Insta360 app to Mac: Open the "DCIM" folder and drag the desired
files to a folder on our Mac.
5.
Transfer from Mac to Insta360 app: Create a new folder and name it "IMPORT"
on your desktop, drag your files to the "IMPORT" folder, and then into the Insta360
app folder on your device. After transferring, restart the Insta360 app on the phone to
see the files.
Notes:
a.
The folder must be named IMPORT with capital letters.
b.
You may not be able to see the transfer progress. Please wait patiently for it
to finish.
c.
After transferring, restart the Insta360 app on your phone to see the files.
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