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4. Add the camera to EZVIZ
- Connect the power adapter cable to the camera’s power port.
- Plug the power adapter into an electrical outlet.
- Wait for a moment, until you hear the device voice prompt "Platform registration successful".
- Log in to your EZVIZ app account.
- On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.
- Scan the QR code on the Quick Start Guide cover or on the body of the camera.
Scan QR Code
7. Follow the EZVIZ app wizard to add the device to EZVIZ app account.
If the device prompts “Connection failed”, Please follow the steps bellow:
1. Press and hold the RESET button for 4s to reset the device, and wait until you hear the voice prompt "Platform registration successful", then
repeat the above steps to add the device to EZVIZ app account.
2. If the device still prompts “Connection failed”, tap “Try APN Configuration” in the app interface and follow the app wizard to finish the APN
Configuration.
For APN information, please liaise with your carrier.
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