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6 Simple Troubleshooting
6.1 System Failure
6.1.1 unidentified USB flash disk or micro SD card
Possible causes:
(1) Plug and unplug the U disk or micro SD card, and operate in case of power failure;
(2) There is a problem with the partition information of the disk, which causes the device to be
unrecognized and needs to be reformatted;
(3) The card is loose, unplug it again after power failure, and then start the equipment;
6.1.2 unrecognized wireless network card
Possible causes:
(1) Plug and unplug the wireless network card, which needs to be operated in case of power
failure;
(2) The static electricity causes the network card to enter the protection state, so the equipment
needs to be powered on again;
(3) The working state of the wireless network card is unstable, and the hardware of the wireless
network card is faulty, which needs to be replaced; it is necessary to obtain the latest list of
wireless network cards supported from the company.
6.2 Network Failure
6.2.1 the device is powered on and cannot be searched in the IP searcher
Troubleshooting steps:
(1) Confirm whether the camera is powered on normally, whether the host network card and
driver are normal, whether the network cable connection is normal, and whether the network
topology connection is smooth;
(2) Connect the host computer and HD network camera directly with the cross network cable. If
it still fails, reset and retest the camera;
(3) Restart the searcher software, or select the IP in the same network segment with the device;
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