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6 Troubleshooting
Problem
Cause
Solution
The appliance does not work.
The appliance is not connected
to the mains.
- Plug in and press the switch.
- Check the cable and the Plug
No or delayed response in sev
eral trials of pressing on func
tion key on the panel
- Appliance is under an electro
magnetic interference
- Dirt over the panel
Unplug the appliance. Restart
after few minutes Clean the
panel with the cloth provided
The coffee is not hot enough.
- The cups have not been pre
heated.
- The brewing unit is too cold.
Rinse the appliance at least 3
times before making the cof
fee.
The coffee cannot come out
from spout.
Empty system function maybe
used before.
Press the hot water button
until water can come out from
spout.
The first cup of coffee is poor
quality.
Throw the coffee away. The
other coffees will always be of
good quality.
The first run of grinder does
not pour sufficient quantity
coffee power into the brew
ing unit.
Coffee has no cream.
- Coffee bean is not fresh.
Change or using appropriate
brand of coffee bean.
The touch buttons are not
sensitive
Not pressing the touch button
from the front direction of the
appliance
Press the lower bottom part of
the icon of the touch button
from the front direction of the
appliance.
Excessive scale has built up.
Descale the appliance.
The appliance takes too long
time to warm up.
The area near the water tank
connector is wet.
Wipe the water around the wa
ter tank connector
The water tank is removed /
the water level is very low in
the water tank but have no
alert.
Internal drip tray is filled with a
lot of water.
Coffee powder too fine which
block the water to come out.
Adjust the coffee fineness to
bigger dot during grinder op
eration.
35 / EN
Fully Automatic Coffee Machine / User Manual